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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $14.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading retail destination specializing in arts, crafts, framing, floral, wall décor, and seasonal merchandise. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the United States and Canada, as well as online through Michaels.com and Michaels.ca. The company is renowned for providing creative solutions and inspiring customers of all ages to explore and express their creativity. Michaels is also the proud owner of Artistree, a manufacturer of custom and specialty framing merchandise, further strengthening its position in the arts and crafts industry.
As a company... Show More
As a company... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Capacity to lift heavy boxes and use ladders or similar equipment
- High school diploma or equivalent
- Prior retail or customer service experience
- Must satisfy federal, state, and local legal requirements for the job
- Must be available to work nights, weekends, and early mornings
- Ability to perform administrative tasks such as answering emails and making phone calls
- Must exhibit professionalism and positive attitude in all interactions
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children's events
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events simultaneously including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform activities like face painting
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards including setup and breakdown before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with others and serve as a role model
- Cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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