
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading specialty retailer of arts, crafts, framing, floral, wall décor, and merchandise for makers and do-it-yourself home decorators. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the U.S. and in Canada, as well as maintains a strong online presence through Michaels.com and Michaels.ca. As North America's premier destination for all things creative, Michaels is committed to fueling the joy of creativity and celebration by providing customers with the products, inspiration, and experiences they need to bring their creative projects to life.
The company prides itself on fostering an inclusive and supportive environment for its team members, offering comprehensive benefits like health, dental, and vision insurance, paid time off, tuition assistance, and competitive employee discounts. At Michaels, every employee plays a crucial role in delivering an exceptional shopping experience and inspiring creativity in their communities. Michaels is dedicated to full inclusion and is an Equal Opportunity Employer, ensuring that people with disabilities receive reasonable accommodations.
This position, based in Weatherford, TX, is for an Event Coordinator at a Michaels store. The Event Coordinator is responsible for planning, coordinating, and executing various in-store events, including children’s birthday parties and craft classes, to provide a stress-free, fun, and engaging experience for customers of all ages. This role demands an energetic and enthusiastic personality, excellent communication and organizational skills, and the ability to interact effectively with diverse customer groups ranging from young children to seniors.
Key responsibilities include managing multiple events simultaneously, engaging customers in a vibrant and creative atmosphere, conducting craft demonstrations, face painting, and leading other interactive activities. The coordinator will also prepare event materials such as party favors and balloons in accordance with company standards. Additionally, the position involves administrative tasks like responding to emails, making phone calls, and adjusting event plans based on customer feedback. Maintaining store safety and cleanliness before, during, and after events is essential to uphold the company's high standards.
Beyond event coordination, the role incorporates customer service duties such as assisting shoppers in locating products, providing solutions, managing checkout efficiently, promoting the store’s rewards program and private label credit card, and supporting omnichannel order processes including buy online pick up in store (BOPIS) and store shipping. Employees will also participate in inventory stocking, planogram setups, loss prevention programs, and daily maintenance tasks like sweeping, vacuuming, and dusting.
Physically, the role demands the ability to remain on your feet for extended periods, navigate the store safely, lift heavy items, and work with equipment such as ladders and framing machines. Work hours may include evenings, weekends, and early mornings, reflecting the retail environment’s dynamic nature. Michaels encourages a positive, respectful attitude that promotes teamwork and alignment with company values throughout all interactions.
Joining Michaels as an Event Coordinator offers the unique opportunity to be part of a vibrant community dedicated to creativity, celebration, and exceptional customer experiences. This role is ideal for those passionate about crafting, event planning, and providing excellent customer service in a lively retail setting. If you thrive in energetic environments and enjoy creating memorable experiences for customers of all ages, this position is an excellent fit.
The company prides itself on fostering an inclusive and supportive environment for its team members, offering comprehensive benefits like health, dental, and vision insurance, paid time off, tuition assistance, and competitive employee discounts. At Michaels, every employee plays a crucial role in delivering an exceptional shopping experience and inspiring creativity in their communities. Michaels is dedicated to full inclusion and is an Equal Opportunity Employer, ensuring that people with disabilities receive reasonable accommodations.
This position, based in Weatherford, TX, is for an Event Coordinator at a Michaels store. The Event Coordinator is responsible for planning, coordinating, and executing various in-store events, including children’s birthday parties and craft classes, to provide a stress-free, fun, and engaging experience for customers of all ages. This role demands an energetic and enthusiastic personality, excellent communication and organizational skills, and the ability to interact effectively with diverse customer groups ranging from young children to seniors.
Key responsibilities include managing multiple events simultaneously, engaging customers in a vibrant and creative atmosphere, conducting craft demonstrations, face painting, and leading other interactive activities. The coordinator will also prepare event materials such as party favors and balloons in accordance with company standards. Additionally, the position involves administrative tasks like responding to emails, making phone calls, and adjusting event plans based on customer feedback. Maintaining store safety and cleanliness before, during, and after events is essential to uphold the company's high standards.
Beyond event coordination, the role incorporates customer service duties such as assisting shoppers in locating products, providing solutions, managing checkout efficiently, promoting the store’s rewards program and private label credit card, and supporting omnichannel order processes including buy online pick up in store (BOPIS) and store shipping. Employees will also participate in inventory stocking, planogram setups, loss prevention programs, and daily maintenance tasks like sweeping, vacuuming, and dusting.
Physically, the role demands the ability to remain on your feet for extended periods, navigate the store safely, lift heavy items, and work with equipment such as ladders and framing machines. Work hours may include evenings, weekends, and early mornings, reflecting the retail environment’s dynamic nature. Michaels encourages a positive, respectful attitude that promotes teamwork and alignment with company values throughout all interactions.
Joining Michaels as an Event Coordinator offers the unique opportunity to be part of a vibrant community dedicated to creativity, celebration, and exceptional customer experiences. This role is ideal for those passionate about crafting, event planning, and providing excellent customer service in a lively retail setting. If you thrive in energetic environments and enjoy creating memorable experiences for customers of all ages, this position is an excellent fit.
Job Requirements
- Ability to remain standing for long periods
- Ability to move around the store
- Ability to bend, lift, carry, reach, and stretch frequently
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Experience working with children and children’s events
- Excellent interpersonal skills
- Strong written, verbal and nonverbal communication skills
- Good listening skills
- Experience in retail or customer service
- Availability to work evenings, weekends, and early mornings
- Ability to follow company procedures and maintain safety and cleanliness standards
- Ability to interact positively and respectfully with customers and team members
- Must satisfy federal, state, and local legal job requirements
Job Qualifications
- Experience working with children and children’s events
- Excellent interpersonal skills
- Strong written, verbal and nonverbal communication skills
- Good listening skills
- Ability to organize and resolve problems creatively
- Experience in retail or customer service
- Energetic and enthusiastic personality
- Ability to manage work stress effectively
- Positive attitude and respectfulness in all interactions
- Willingness to work evenings, weekends, and early mornings
Job Duties
- Plan and coordinate multiple events simultaneously including children’s birthday parties and craft classes
- Engage customers of all ages in a fun and creative environment
- Demonstrate craft projects and provide instructions to participants
- Prepare and set up birthday party add-ons like goodie bags and balloons following company standards
- Inform customers and store team members about upcoming events
- Perform administrative tasks such as answering emails, making calls, and completing paperwork as needed
- Adjust event plans and create contingency plans based on feedback and client needs
- Ensure customer satisfaction during scheduled events
- Maintain cleanliness and safety standards by setting up, cleaning, and organizing before and after each event
- Assist customers with shopping and locating products
- Provide fast and friendly checkout service
- Promote rewards programs and private label credit card
- Support omnichannel processes including online order pickup and store shipping
- Participate in unloading trucks, stocking shelves, and planogram setups
- Execute stock optimization tasks and weekly sale displays
- Support loss prevention and security programs
- Follow standard operating procedures and company programs for compliance
- Interact respectfully and positively with customers and team members
- Participate in daily store cleaning tasks including sweeping, vacuuming, dusting, and restroom cleanliness
- Receive training for sales and framing production
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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