Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park company that specializes in providing exhilarating, family-friendly entertainment experiences. Headquartered in Dallas, Texas, Urban Air has established itself as the pioneer of the adventure park concept and currently operates as the largest adventure park operator worldwide. The company’s mission is to inspire children and families to have fun while aiming higher and achieving goals they might never have imagined possible. Given its innovative approach to entertainment, Urban Air offers a dynamic and engaging environment where creativity, fun, and safety go hand in hand.

Urban Air Pittsburgh East embodies this mission by delivering memorable experiences through thousands of square feet filled with exciting attractions, phenomenal food, and special event hosting. The park prides itself on offering a safe, well-maintained, and inclusive atmosphere for families, groups, and corporate clients who come seeking unique fun-filled outings. As a hub for birthday parties, team-building exercises, church events, and sports groups, Urban Air Pittsburgh East has become a community favorite for entertainment and celebrations.

The Party Coordinator role is a vital part of the Urban Air Pittsburgh East team. This position centers around crafting and selling thrilling party packages that combine food, drinks, and access to all the park’s attractions, tailoring each event according to the specific needs of diverse clients. The Party Coordinator acts as the first point of contact for guests, making this role instrumental in setting the tone for an unforgettable customer experience.

This full-time position thrives in a busy, fast-paced family entertainment setting where sales, communication, and customer service skills are paramount. The ideal candidate is enthusiastic, personable, and excels in nurturing customer relationships by providing timely responses, often within the same or next business day of inquiries. Success is measured not only by meeting but exceeding sales goals, booking parties months in advance, and ensuring every guest walks away satisfied. Furthermore, the role demands an individual who is quick to resolve conflicts fairly to maintain high levels of guest satisfaction.

Working at Urban Air means being immersed in a culture that values every team member and promotes ongoing personal and professional development. The coordinator will work closely with the park operations team to ensure that every group’s event is executed flawlessly, cultivating repeat business and fostering referrals through outstanding guest experiences. This position demands energy, passion for fun, and a commitment to safety standards in a family-friendly environment.

In essence, the Party Coordinator is more than just a sales job—it is a joyful career path in one of the most innovative and popular adventure parks known for its vibrant atmosphere and dedication to making every guest’s day special. Candidates eager to join a supportive and energetic team, who are outgoing and possess strong communication skills, will find this role both rewarding and fulfilling. If you love working in a lively environment where you can make a direct impact by selling fun and creating memorable experiences, Urban Air Pittsburgh East invites you to apply today.