Party Coordinator

Urban Air Adventure Parks is a leading entertainment company specializing in indoor adventure parks. Founded in Dallas, the company has become the market leader in location-based entertainment, pioneering the adventure park concept. Urban Air operates the largest network of adventure parks globally, emphasizing fun, innovation, and active experiences for people of all ages. The company is driven by a core mission to inspire kids to have fun while aiming higher to achieve feats they never thought possible. With a focus on creating memorable and engaging experiences, Urban Air offers a wide variety of attractions and hosts special events that attract thousands of visitors. The environment is family-friendly and fast-paced, catering to guests of all ages who seek active entertainment and social gathering spaces. Urban Air Merrillville, one of its many locations, proudly stands as an equal opportunity employer, embracing diversity and fostering a welcoming workplace for all employees.

The Party Coordinator role at Urban Air is integral to delivering a superior guest experience by serving as the first point of contact for customers planning events. The ideal candidate will be personable, energetic, and passionate about selling and coordinating memorable group events including birthday parties, church activities, sports groups, corporate team building, and other gatherings. This position is suited for individuals who thrive in a dynamic family entertainment setting and enjoy interacting with guests to customize event packages that combine food, beverages, and attractions. A key component of this role involves timely communication with leads and ensuring customer satisfaction from the initial booking through post-event follow-up. The Party Coordinator works closely with the park team to ensure smooth execution and high-quality service that encourages repeat business and referrals. The position demands an outgoing personality with excellent communication skills and a knack for sales, conflict resolution, and exceeding targets. Candidates should be prepared to work weekend and evening shifts to meet the needs of a bustling entertainment venue. Additionally, the role requires a commitment to safety, teamwork, and being proactive in addressing various operational needs as they arise. This job is not only about coordinating events but also about embodying the energetic and fun spirit of Urban Air and contributing to its ongoing success through dedicated effort and enthusiasm.