Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park and a pioneer in the location-based entertainment industry. Based in Dallas, Texas, Urban Air has established itself as the largest adventure park operator worldwide, offering visitors a unique and exhilarating experience. The company is known for its innovative attractions and commitment to providing fun, memorable moments for families and groups of all kinds. Urban Air Adventure Parks emphasizes a safe, clean, and welcoming environment, making it the go-to destination for those seeking entertainment that is both exciting and family-friendly. Their mission centers around helping kids have fun and encouraging them to aim higher, pushing the boundaries of what they believe they can achieve. With a focus on quality and guest satisfaction, Urban Air continues to grow and adapt, leading the industry in delivering exceptional experiences.

The role of a Party Coordinator at Urban Air Waco is an exciting and dynamic position within the company. As the first point of contact for guests, the Party Coordinator plays a vital role in selling the fun by designing customized party packages and group event experiences that perfectly blend food, drinks, and attractions. This role is ideal for outgoing, personable individuals who thrive in a fast-paced environment and who possess excellent verbal and written communication skills. The Party Coordinator will work closely with potential and current guests, such as birthday parties, church groups, sports teams, corporate events, and any other gatherings, ensuring each event is tailored to exceed expectations.

This position requires a blend of customer service, sales savvy, and operational coordination. The Party Coordinator engages with guests to understand their needs, guide them through the available options, and ultimately build relationships that encourage repeat business and referrals. The role involves timely response to leads, even up to three months in advance, with a strong focus on delivering an excellent customer experience. Beyond sales, the Party Coordinator is expected to resolve conflicts quickly and fairly, contribute to the overall team success, and maintain a high standard of guest satisfaction. Urban Air values teamwork, personal growth, and a positive attitude, so the Party Coordinator must embody these values and bring enthusiasm and energy to the role.

Working at Urban Air involves being part of a vibrant team dedicated to creating memorable experiences in a unique entertainment setting. Party Coordinators enjoy a non-typical family entertainment environment filled with millions of dollars’ worth of attractions and frequent special events. The dress code is business casual, and the position requires availability to work weekends and evening shifts during the week to meet the needs of the varied guest schedules. Safety is always a priority, ensuring a secure and sanitary workplace.

Urban Air is proud to be an equal opportunity employer, welcoming diverse talent to join their mission-driven team. The company nurtures a culture of ownership and initiative, encouraging employees to identify needs, propose solutions, and contribute beyond their defined duties. If you are passionate about fun, customer service, and sales, and you want to be part of an innovative entertainment company that values its people and the guest experience, the Party Coordinator position at Urban Air Waco offers an excellent opportunity for career growth and personal development.