Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park company known for its innovative and exciting entertainment offerings designed to provide fun and adventure for families and groups. Headquartered in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest operator of location-based entertainment parks globally. Their mission is to inspire kids to have fun while aiming higher and achieving goals they never thought possible. This dynamic and vibrant company thrives on creating memorable experiences for guests through a variety of attractions and special events. Urban Air North Fort Worth embodies these values and maintains an inclusive, welcoming environment for all guests and employees alike. Urban Air is an equal opportunity employer committed to fostering a diverse and supportive workplace where teamwork and passion drive success.

The Party Coordinator role at Urban Air North Fort Worth is a multifaceted position responsible for managing the entire birthday party department with a focus on delivering exceptional customer experiences. As the first point of contact for guests, the Party Coordinator engages with customers to design personalized birthday parties and group events combining food, drinks, and attractions perfectly tailored to their needs. This role involves handling a wide range of parties such as birthday celebrations, church gatherings, sports group events, corporate team-building activities, and other group functions. The coordinator is also tasked with training and managing party staff, overseeing day-to-day birthday party operations, ensuring adherence to party management systems, and driving guest satisfaction to 100%. Ideal candidates are outgoing, highly organized, and have excellent communication skills, paired with a passion for mentoring and leading teams. A key element of the role is maintaining a positive, energetic atmosphere while embodying the company’s core values and fostering a sense of fun and excitement for guests and staff alike. The position demands full availability, especially during weekends and evenings, underscoring the importance of a flexible and dedicated team member ready to thrive in a fast-paced family entertainment environment. The Party Coordinator will also collaborate with other leadership team members to contribute to achieving financial goals and advancing the company’s success in their store. Safety, cleanliness, and customer engagement are paramount aspects of the working environment, ensuring that guests have the best possible experience every time they visit. This is an excellent opportunity for individuals who have a “win the day” attitude, enjoy setting and exceeding goals, and are committed to making every event unforgettable at Urban Air Adventure Parks.