Party Coordinator

Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded in Dallas, Texas, Urban Air has pioneered the adventure park concept and has grown to become the largest adventure park operator in the world. Their mission is to provide a fun and safe environment where kids and families can enjoy a variety of activities, helping kids aim higher and achieve things they never thought possible. With millions of dollars worth of attractions, Urban Air hosts the best special events, making it a unique destination for family entertainment. The company prides itself on creating memorable experiences and delivering excellent guest service in a well-maintained, secure, and sanitary environment. Urban Air's culture is focused on fun, energy, and teamwork, promoting personal development and career growth for its employees while maintaining a business casual work environment and encouraging a proactive attitude among its team members.

The Party Coordinator role at Urban Air Knoxville is a dynamic and customer-focused position serving as the first point of contact for guests. The ideal candidate is outgoing, personable, and passionate about selling fun and creating tailored party experiences, including birthday parties, church events, sports groups, corporate team building, and more. The Party Coordinator works closely with guests to design the perfect combination of food, drinks, and attractions that match the needs of each group. This role requires excellent communication and sales skills, a positive attitude, and a commitment to exceeding customer expectations. Responsibilities include responding promptly to all leads, booking sales up to three months in advance, and collaborating with the park team to ensure a seamless and enjoyable guest experience. Additionally, the Party Coordinator embodies the energy and enthusiasm necessary to represent Urban Air's brand, fostering repeat business and positive referrals. A key part of the role is working with the leadership team to drive financial results, while always prioritizing safety and excellent customer service. This position offers a fast-paced and varied work environment within one of the most fun family entertainment sectors, with the added benefit of engaging with a diverse array of guests and events. Urban Air Knoxville is proud to be an equal opportunity employer, committed to creating an inclusive workplace where every team member's contributions are valued.