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Party Coordinator - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $16.25
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
team events

Job Description

Urban Air Adventure Parks is a leading indoor adventure park operator headquartered in Dallas, Texas. As the pioneer of the adventure park concept, Urban Air has become the largest adventure park operator globally, renowned for delivering exhilarating and unique entertainment experiences across multiple locations. The company prides itself on being a market leader in location-based entertainment, offering a wide variety of attractions that cater to families, kids, and groups looking for fun, excitement, and memorable experiences. Urban Air's mission centers on inspiring children to have fun and aim higher, encouraging them to achieve goals they might not have thought possible. The brand is highly committed to providing safe, secure, and sanitary environments while fostering a culture that believes every person and role contributes significantly to its success.

The Party Coordinator role at Urban Air Houston is a vital position within the birthday party department, tasked with managing daily operations and ensuring outstanding guest experiences. This is a full-time position that requires a dynamic, outgoing individual who thrives in a fast-paced family entertainment environment. The coordinator will be the guests’ primary point of contact, expertly guiding them through the options for food, drinks, attractions, and event packages tailored to birthday parties, church events, sports groups, corporate team building, and various other group celebrations. In addition to guest interaction, this role involves training and mentoring party staff members, overseeing the party management system, and working closely with the leadership team to drive financial performance.

Candidates for this role should have excellent communication skills, organizational prowess, and an ability to resolve conflicts quickly and fairly. The job demands a team-oriented attitude where goals are consistently set and achieved with the support and collaboration of team members. The Party Coordinator embodies a 'win the day' mindset and actively contributes to maintaining high customer satisfaction, with an unwavering commitment to safety and creating an enjoyable atmosphere.

The working environment promotes a business casual dress code and requires availability during busy days, including Fridays, Saturdays, and Sundays. Energetic and passionate team members who enjoy celebrating successes and delivering outstanding service will find this opportunity rewarding. Urban Air offers a unique, non-typical family entertainment workspace combining world-class attractions, great food, and special events that attract thousands of guests passionate about fun and adventure.

Urban Air Houston is an equal opportunity employer that values diversity and inclusion, seeking motivated individuals eager to contribute to their community and grow professionally within an expansive and innovative company.

Job Requirements

  • High school diploma or equivalent
  • prior experience in party coordination or event planning preferred
  • availability to work Fridays, Saturdays, and Sundays
  • ability to work evenings and weekend shifts
  • strong interpersonal skills
  • ability to multitask effectively
  • commitment to safety and guest satisfaction

Job Qualifications

  • Excellent verbal and written communication skills
  • strong organizational and mentoring abilities
  • ability to set and achieve goals collaboratively
  • experience in customer service or event coordination
  • outgoing and personable demeanor
  • ability to work in a fast-paced family entertainment environment
  • proficiency in conflict resolution

Job Duties

  • Manage the entire birthday party department
  • serve as the first point of contact for Urban Air guests
  • design customized party packages including food, drinks, and attractions
  • train and mentor party staff members
  • oversee party management system compliance
  • ensure exceptional guest satisfaction
  • resolve conflicts quickly and fairly

Job Criteria

Experience

Mid Level (3-7 years)


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