Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $16.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
fun work environment

Job Description

Urban Air Adventure Parks is a leading indoor adventure park and the top operator in location-based entertainment globally. Based in Dallas, Urban Air pioneered the concept of adventure parks, offering a unique blend of attractions that cater to families, friends, and groups seeking memorable and thrilling experiences. Known for its innovative and safe environment, Urban Air continuously strives to deliver exceptional fun and entertainment. Every location is designed to provide a variety of attractions, delicious food options, special events, and a safe, secure, and sanitary environment to ensure the highest guest satisfaction. The company fosters a culture of teamwork, personal growth, and dedication to excellence, making it an exciting workplace for individuals passionate about delivering outstanding guest experiences.

The Party Coordinator role at Urban Air Greensboro is an exciting opportunity for an energetic and personable individual who thrives in a fast-paced family entertainment setting. As the first point of contact, the Party Coordinator is responsible for designing and selling customized party packages tailored to meet the unique needs of birthday parties, church events, sports groups, corporate team building, and other group celebrations. This role requires a driven sales professional who is passionate about creating fun moments and exceptional experiences for guests. The ideal candidate is outgoing, articulate, and excels at responding promptly to leads, ensuring every prospect feels valued and inspired to book their event.

A typical day as a Party Coordinator involves collaborating closely with the park team to ensure that each group receives an outstanding experience from start to finish. The Party Coordinator’s enthusiasm and positive attitude play a crucial role in building long-lasting relationships that generate repeat business and glowing referrals. This individual is a natural problem solver who can resolve conflicts quickly and fairly to maintain a welcoming and enjoyable environment. Beyond just booking events, the Party Coordinator actively contributes to the overall team’s success, engaging in efforts to drive sales goals and uphold the company’s high standards for safety, customer satisfaction, and operational excellence.

The role demands a commitment to acting like an owner, meaning the Party Coordinator doesn’t shy away from taking initiative, sharing innovative ideas, and supporting colleagues whenever needed. Working in business casual attire within a vibrant and fun atmosphere, the Party Coordinator must be available to work on weekends and evenings, reflecting the nature of the entertainment industry. Urban Air Greensboro embraces diversity as an equal opportunity employer and offers a workplace where employees are valued and their contributions recognized. This position offers the chance to be part of a dynamic company dedicated to making fun an essential part of life while providing opportunities for career advancement within the expanding adventure park industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in sales or customer service
  • Excellent communication skills
  • Ability to work weekends and evenings
  • Outgoing and personable personality
  • Ability to resolve conflicts effectively
  • Availability to work in a fast-paced, team-oriented environment

Job Qualifications

  • High school diploma or equivalent
  • Previous sales or customer service experience preferred
  • Excellent verbal and written communication skills
  • Outgoing and personable demeanor
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and conflict resolution abilities
  • Team player with a positive attitude and a passion for delivering exceptional guest experiences

Job Duties

  • Serve as the first point of contact for guests looking to book party events
  • Design personalized party packages combining food, drinks, and attractions for various group events
  • Respond to sales leads promptly, ensuring timely follow-up within the same or next business day
  • Collaborate with the park team to deliver excellent guest experiences for all group bookings
  • Maintain positive relationships with customers to encourage repeat business and referrals
  • Resolve conflicts quickly and fairly to ensure guest satisfaction
  • Participate in team efforts to drive financial results and support overall park success

Job Criteria

Experience

Entry Level (1-2 years)


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