
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Career development opportunities
flexible scheduling
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company recognized as the market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air has pioneered the adventure park concept and grown to become the largest operator of indoor adventure parks worldwide. The company is dedicated to delivering thrilling, fun-filled experiences that inspire kids and families to aim higher and achieve extraordinary things they may never have imagined possible. Urban Air’s innovative approach combines sophisticated attractions with exceptional customer service to create memorable moments for guests of all ages. By continuously expanding their offerings and investing in their team, they maintain a vibrant and dynamic environment that encourages growth, safety, and excitement.
The employment opportunity available is for the role of Party Coordinator at Urban Air Frisco, a prominent branch of Urban Air Adventure Parks. This position is ideal for an individual passionate about creating engaging and enjoyable experiences for groups and individuals who choose Urban Air as their celebration destination. The Party Coordinator serves as the crucial first point of contact between the guests and the park, ensuring that every party or event is tailored to perfection. This includes meticulously coordinating the ideal mixture of food, drinks, and attractions for various clientele such as birthday parties, church events, sports groups, corporate team-building events, and more.
The role demands a highly outgoing and personable individual, skilled in verbal and written communication, capable of fostering strong relationships with customers, and skilled in sales. The Party Coordinator thrives in a fast-paced, family entertainment setting and ensures all inquiries and leads are managed with promptness—responding by the same or next business day. This position challenges the individual to meet and exceed goals, often booking sales months in advance, and consistently aiming for an excellent customer experience that guarantees guest satisfaction.
Daily responsibilities include promoting the fun and excitement that Urban Air is known for, collaborating with park staff to deliver unmatched guest experiences, and actively contributing to a supportive team environment. The coordinator also plays a pivotal role in maintaining safety standards within the park and embodying the company’s energetic and cheerful spirit. Working closely with leadership, the Party Coordinator drives financial success through strong sales performance and exceptional guest service.
This role is suited to someone who is not just passionate about parties and events but also deeply values team collaboration, personal development, and career advancement within a unique and dynamic entertainment setting. The working environment fosters a casual yet professional atmosphere where creativity, safety, and guest engagement remain top priorities. Urban Air Frisco offers a non-typical family entertainment space with millions of dollars invested in attractions and food services, hosting special events for thousands of excited visitors seeking safe and unforgettable fun. The business casual dress code and flexible scheduling, including the ability to work weekends and evenings, add to the role’s appeal.
Urban Air Frisco is committed to equal employment opportunity, ensuring all team members work in a respectful, inclusive workplace. If you enjoy working in a lively setting where every day is different and you’re motivated to deliver extraordinary experiences to guests, the role of Party Coordinator at Urban Air Adventure Parks could be your perfect fit. Apply now to join a team dedicated to fun, excellence, and the thrill of helping others celebrate life’s special moments.
The employment opportunity available is for the role of Party Coordinator at Urban Air Frisco, a prominent branch of Urban Air Adventure Parks. This position is ideal for an individual passionate about creating engaging and enjoyable experiences for groups and individuals who choose Urban Air as their celebration destination. The Party Coordinator serves as the crucial first point of contact between the guests and the park, ensuring that every party or event is tailored to perfection. This includes meticulously coordinating the ideal mixture of food, drinks, and attractions for various clientele such as birthday parties, church events, sports groups, corporate team-building events, and more.
The role demands a highly outgoing and personable individual, skilled in verbal and written communication, capable of fostering strong relationships with customers, and skilled in sales. The Party Coordinator thrives in a fast-paced, family entertainment setting and ensures all inquiries and leads are managed with promptness—responding by the same or next business day. This position challenges the individual to meet and exceed goals, often booking sales months in advance, and consistently aiming for an excellent customer experience that guarantees guest satisfaction.
Daily responsibilities include promoting the fun and excitement that Urban Air is known for, collaborating with park staff to deliver unmatched guest experiences, and actively contributing to a supportive team environment. The coordinator also plays a pivotal role in maintaining safety standards within the park and embodying the company’s energetic and cheerful spirit. Working closely with leadership, the Party Coordinator drives financial success through strong sales performance and exceptional guest service.
This role is suited to someone who is not just passionate about parties and events but also deeply values team collaboration, personal development, and career advancement within a unique and dynamic entertainment setting. The working environment fosters a casual yet professional atmosphere where creativity, safety, and guest engagement remain top priorities. Urban Air Frisco offers a non-typical family entertainment space with millions of dollars invested in attractions and food services, hosting special events for thousands of excited visitors seeking safe and unforgettable fun. The business casual dress code and flexible scheduling, including the ability to work weekends and evenings, add to the role’s appeal.
Urban Air Frisco is committed to equal employment opportunity, ensuring all team members work in a respectful, inclusive workplace. If you enjoy working in a lively setting where every day is different and you’re motivated to deliver extraordinary experiences to guests, the role of Party Coordinator at Urban Air Adventure Parks could be your perfect fit. Apply now to join a team dedicated to fun, excellence, and the thrill of helping others celebrate life’s special moments.
Job Requirements
- High school diploma or equivalent
- Previous experience in sales or customer service
- Excellent communication skills
- Ability to respond promptly to customer inquiries
- Friendly and outgoing personality
- Ability to work flexible hours including weekends and evenings
- Commitment to guest satisfaction and teamwork
Job Qualifications
- High school diploma or equivalent
- Proven experience in sales or customer service
- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building skills
- Ability to work in a fast-paced environment
- Familiarity with family entertainment or hospitality industry preferred
- Ability to handle conflict resolution effectively
Job Duties
- Serve as the first point of contact for guests seeking to book parties and events
- Design customized party packages incorporating food, drinks, and attractions
- Respond promptly to all leads, ensuring follow-up within one business day
- Collaborate with park teams to ensure excellent guest experience during events
- Maintain accurate records of bookings and customer interactions
- Resolve conflicts quickly and fairly to ensure guest satisfaction
- Support the leadership team in driving sales and financial results
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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