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Party Coordinator - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $8.00 - $12.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
team events
flexible scheduling

Job Description

Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Established as a Dallas-based entertainment company, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator worldwide. With a firm commitment to creating an exceptional experience, Urban Air’s purpose is to help kids have fun and aim higher, inspiring them to achieve things they never thought possible. The company’s innovative approach and dedication to family-friendly entertainment have made it a trusted name in fun and adventure, attracting thousands of visitors who come to enjoy its unique attractions and events.

Urban Air Wichita is part of this growing network and embraces the same standards of customer service and fun. The company is also proud to maintain an inclusive environment and is an equal opportunity employer. At Urban Air, everyone matters, and the team fosters a culture of teamwork, personal development, and guest satisfaction. The working environment is dynamic, fun, business casual, and centered on safety and excellence.

The role of Party Coordinator is vital to the success of Urban Air Wichita. This position is responsible for selling fun by serving as the first point of contact for guests. The Party Coordinator works closely with customers to design customized party packages combining food, drinks, and attractions for various group events including birthday parties, church gatherings, sports groups, corporate team building, and more. Ideal candidates are outgoing, personable, and skilled communicators who thrive in a fast-paced family entertainment setting.

This role is more than just booking events—it’s about fostering relationships with guests to ensure an excellent customer experience that leads to repeat business and referrals. The Party Coordinator embodies a "You Got It" attitude filled with positive energy, enthusiasm, and a passion for sales, striving to meet and exceed goals. They coordinate with the park team to ensure each event is executed flawlessly, continually seeking ways to improve and meet guest needs promptly.

On a typical day, the Party Coordinator balances customer engagement, sales responsibilities, and teamwork while maintaining safety protocols and a clean environment. This job requires the ability to handle multiple tasks, resolve conflicts fairly and quickly, and demonstrate ownership by addressing needs as they arise. Flexibility to work weekends and evening shifts is required to accommodate event scheduling.

By joining Urban Air Wichita as a Party Coordinator, a candidate steps into a role where they can grow personally and professionally within a supportive, energetic team that celebrates success and values each employee's contribution. This position is perfect for those who love to connect with people, have a knack for selling experiences, and want to be part of a thriving entertainment brand that is reshaping family fun experiences.

Job Requirements

  • High school diploma or equivalent
  • previous experience in sales or customer service preferred
  • ability to work weekends and evening shifts
  • strong communication skills
  • ability to handle multiple tasks and fast-paced environment
  • dedication to providing excellent guest experiences
  • willingness to follow safety and sanitary standards

Job Qualifications

  • Outgoing and personable with excellent verbal and written communication skills
  • experience in a fast-paced family entertainment or sales environment
  • strong customer service orientation
  • ability to respond promptly to leads and follow up effectively
  • positive attitude with a history of meeting or exceeding sales goals
  • teamwork and conflict resolution skills
  • basic computer proficiency for booking and communication

Job Duties

  • Serve as the first point of contact for Urban Air guests
  • design customized party packages combining food, drinks, and attractions
  • respond to all leads promptly within the same or next business day
  • coordinate with the park team to deliver excellent guest experiences for all group events
  • resolve conflicts quickly and fairly
  • work with the leadership team to drive financial results
  • ensure a safe, secure, and sanitary environment

Job Criteria

Experience

Entry Level (1-2 years)


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