Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park company and the global market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air has pioneered the adventure park concept, establishing itself as the largest operator in the industry worldwide. The company is dedicated to creating memorable experiences where kids and families can have fun, achieve more, and reach higher than they ever thought possible. Urban Air venues combine thrilling attractions, engaging activities, and delicious food offerings, making them the ultimate destination for entertainment, special events, and celebrations.

Urban Air Huntsville is currently seeking an enthusiastic and dynamic Party Coordinator to join their team. This role is pivotal as the initial point of contact between the park and guests, responsible for crafting exceptional event experiences tailored to each group’s unique needs. Whether organizing birthday parties, church gatherings, sports team events, or corporate team-building sessions, the Party Coordinator’s mission is to sell fun and deliver impeccable service. This is a fast-paced, multifaceted position within a family-oriented entertainment environment where customer satisfaction and energetic engagement are paramount. The ideal candidate thrives on interaction, enjoys problem-solving, is highly personable, and excels at communicating the value of Urban Air’s offerings.

The Party Coordinator role involves designing customized combinations of food, drink, and attraction packages that match guests’ desires and ensure a memorable occasion. Timely responses to all leads, friendly salesmanship, and an unwavering commitment to guest experience are central to success in this position. The job requires someone who is goal-oriented and driven, loving the challenge of booking events several months ahead. The Party Coordinator works closely with the park team to guarantee outstanding execution on the day of the event, fostering repeat business and positive word-of-mouth referrals.

A day in the life of a Party Coordinator at Urban Air is vibrant and community-focused. Maintaining positive relationships with guests and colleagues is key to teamwork and operational excellence. The Coordinator represents the brand with enthusiasm and professionalism, consistently promoting the fun, energy, and innovative experiences Urban Air is known for. Safety, cleanliness, and a well-maintained environment are fundamental values upheld in every aspect of the role. The position also embraces a 'work like you own it' philosophy, expecting team members to take initiative, assist others, and contribute ideas and improvements.

Urban Air offers a unique working environment that is anything but typical. With millions of dollars invested in attractions, excellent food options, and a schedule packed with special events, the park attracts thousands of visitors eager to have fun. Team members enjoy a business casual dress code and the chance to work varied shifts, including weekends and evenings, providing flexibility and exposure to a lively entertainment setting.

This role is ideal for candidates who are passionate about customer service, thrive in energetic settings, and are motivated by driving sales and guest satisfaction. Urban Air Huntsville is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. If you are ready to bring your positive energy and dedication to a leader in family entertainment, we encourage you to apply and become part of a company committed to fun, growth, and exceptional experiences.