Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park operator, recognized as the market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air has revolutionized the family entertainment industry by pioneering the adventure park concept. With locations spread across the United States, Urban Air offers a unique indoor environment designed to provide excitement, physical activity, and unforgettable experiences for kids, families, and groups of all kinds. The brand’s purpose centers on encouraging kids to have fun while aiming higher to achieve their full potential through engaging, high-energy activities that blend fun and fitness. Urban Air caters to a broad audience, including birthday parties, church gatherings, sports groups, corporate team building, and other group events, making it a versatile destination for celebrations and social activities.

Urban Air is currently seeking a Party Coordinator to join the team at Urban Air Fort Union. This position plays a critical role in managing the birthday party department and ensuring guests have a fantastic experience from start to finish. The Party Coordinator acts as the first point of contact for guests, working closely with them to plan the perfect combination of food, drinks, and attractions tailored to their event needs. This role requires a friendly, organized, and highly motivated individual who thrives in a fast-paced and multi-faceted family entertainment environment. The Party Coordinator is responsible for overseeing the entire party operation, training and mentoring party staff, and managing day-to-day activities to uphold company standards and guest satisfaction.

This full-time position demands a proactive individual passionate about customer service excellence and team leadership. The ideal candidate possesses excellent verbal and written communication skills, an outgoing and personable demeanor, and a natural ability to resolve conflicts quickly and fairly. Being extremely organized is crucial, as is having a strong attitude geared towards achieving goals and fostering a winning team spirit. The Party Coordinator must be available to work Friday, Saturday, and Sunday shifts and bring high energy and enthusiasm to every interaction, making each visit memorable. As the face of Urban Air’s party operations, this person sets the tone, ensuring guests leave with memories of an exceptional experience.

Working as a Party Coordinator at Urban Air offers the unique opportunity to be part of a dynamic team in a business casual, family-oriented environment that values safety, cleanliness, and fun above all else. The position involves maintaining well-organized party management systems, meeting and exceeding customer expectations, supporting team members, and contributing to the overall financial success of the location. The ability to adapt, take initiative, and contribute ideas beyond the outlined duties is valued highly, reflecting Urban Air’s culture of ownership and teamwork. If you enjoy working in an energetic setting and love to engage with people, this is a rewarding role with potential for growth and development within a nationally recognized entertainment brand.