Party Coordinator

Urban Air Adventure Parks is the premier indoor adventure park and the global leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air pioneered the adventure park concept, creating an innovative family entertainment experience that combines exciting attractions with a safe and welcoming environment. As the largest adventure park operator worldwide, Urban Air has successfully established itself as the go-to destination for families, groups, and organizations seeking memorable and fun-filled events. Their mission centers on encouraging kids and guests to have fun while aiming higher and pushing beyond their limits to achieve things they never thought possible. This dedication to providing an engaging and positive atmosphere drives every aspect of Urban Air's operations.

Urban Air Vancouver continues this legacy by offering top-tier entertainment and service to the local community. The company values inclusivity, customer satisfaction, and safety, ensuring that every visitor has an exceptional experience. Urban Air Vancouver maintains a business casual work environment in a dynamic, family-focused setting where teamwork and enthusiasm are paramount.

The Party Coordinator role at Urban Air Vancouver is a pivotal position within the birthday party department, responsible for overseeing all party operations and ensuring outstanding guest experiences. This role starts at $20 per hour for a 30-40 hour workweek and demands a highly organized and enthusiastic individual who can manage both staff and party details effectively. The Party Coordinator serves as the first point of contact for guests, collaborating with them to customize party packages that include food, drinks, and access to various attractions tailored to birthdays, church gatherings, sports groups, corporate team-building events, and other group activities.

In addition to guest-facing responsibilities, the role involves training party staff members, maintaining adherence to party management systems, and ensuring the department performs smoothly and efficiently. The ideal candidate excels at communication, conflict resolution, and leadership, taking pride in mentoring young team members and fostering a positive, energetic work atmosphere. A win-the-day attitude is essential, along with a commitment to surpassing expectations and meeting performance goals.

The daily workflow is fast-paced and fun, where every team member is valued and motivated to contribute to a culture of success and guest satisfaction. Full availability on weekends—especially Fridays, Saturdays, and Sundays—is required due to the nature of party bookings. The Party Coordinator embodies Urban Air's ethos by acting as a passionate ambassador who energizes guests about the park's offerings and is eager to celebrate team achievements. Safety, cleanliness, and guest safety are top priorities, and an ownership mentality is encouraged whereby team members take initiative to address needs and offer creative solutions.

This career opportunity is perfect for individuals who thrive in lively family entertainment environments, enjoy building relationships with customers, and are driven by goal achievement and team success. Urban Air Vancouver provides an environment where creativity, dedication, and enthusiasm are recognized and rewarded, making it an exciting workplace for those seeking to grow within the entertainment sector.