Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $18,355.65 - $24,182.21
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
fun work environment
Job Description
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. As a Dallas-based entertainment company, Urban Air pioneered the adventure park concept and has become the largest adventure park operator in the world. They focus on creating unforgettable experiences for guests by blending active fun, food, and entertainment. Their mission is to help kids have fun and aim higher, encouraging children and families to achieve goals they never thought possible. With their innovative attractions and engaging environment, Urban Air creates a safe, exciting, and friendly space where families and groups can come together to celebrate... Show More
Job Requirements
- High school diploma or equivalent
- availability to work Fridays, Saturdays, and Sundays full time
- ability to work evening shifts during the week
- experience in customer service or party/event coordination preferred
- strong organizational skills
- ability to work in a business casual environment
- willingness to mentor and lead team members
Job Qualifications
- Excellent verbal and written communication skills
- highly organized
- outgoing and personable
- experience in a fast-paced family entertainment environment preferred
- leadership and mentoring abilities
- ability to resolve conflicts fairly
- customer service orientation
- goal-driven attitude
Job Duties
- Serve as the first point of contact for guests
- design party packages including food, drinks, and attractions
- manage the birthday party operations
- train party staff members
- ensure the party management system is followed
- exceed guest expectations
- resolve conflicts quickly and fairly
- collaborate with leadership to drive financial results
- promote an energetic and fun environment
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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