Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs

Job Description

Urban Air Adventure Parks is the premier indoor adventure park and the global leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air has revolutionized the family entertainment industry by pioneering the adventure park concept that combines thrilling attractions with a safe, clean, and fun environment tailored for guests of all ages. Urban Air facilities are designed to offer an unparalleled experience through a variety of innovative attractions, such as trampolines, climbing walls, obstacle courses, and more, all geared toward encouraging kids and families to be active, explore, and enjoy memorable adventures together. With multiple locations worldwide, Urban Air... Show More

Job Requirements

  • High school diploma or equivalent
  • availability to work Friday, Saturday, and Sunday shifts
  • ability to work evenings during the week
  • previous experience in family entertainment or event coordination preferred
  • reliable transportation
  • ability to mentor and train young staff members
  • strong customer service orientation

Job Qualifications

  • Excellent verbal and written communication skills
  • proven leadership and team management abilities
  • experience in customer service or event coordination
  • strong organizational and multitasking skills
  • ability to work in a fast-paced environment
  • proficiency in conflict resolution
  • positive and outgoing personality

Job Duties

  • Serve as the first point of contact for guests planning party events
  • design customized party packages including food, drinks and attractions
  • train and manage party staff
  • ensure party management system is being followed
  • exceed customer and guest expectations
  • coordinate birthday party department operations
  • collaborate with leadership team to achieve financial goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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