
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading retail establishment specializing in arts and crafts supplies, providing an extensive range of creative products for hobbyists, artists, and crafters across North America. Operating over 1,300 stores in 49 states and Canada, Michaels has become a premier destination for individuals seeking to create, celebrate, and explore their artistic talents through various crafting activities. Founded in 1973 and headquartered in Irving, Texas, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, adding to its comprehensive offerings for creative enthusiasts.
At the Portage, MI store, Michaels seeks to hire an Event Coordinator whose primary responsibility is to plan, coordinate, and facilitate various in-store events. These events include children’s birthday parties, craft classes, and other activities designed to provide guests with enjoyable and memorable experiences. This role emphasizes delivering a stress-free, fun, and engaging environment for customers while upholding Michaels’ brand promise through excellent customer service and operational support. The position typically involves part-time employment with competitive hourly compensation, offering opportunities to engage with diverse customers ranging from children to seniors in a retail setting.
This Event Coordinator role involves multifaceted duties that integrate customer interaction, event management, and general retail operational tasks. Candidates will be expected to handle multiple events simultaneously, ensuring each event runs smoothly and meets client expectations. This involves leading craft project demonstrations, facilitating party activities such as face painting and distributing party add-ons like goody bags and balloons according to company standards. Effective communication with clients and store teams is crucial for event success, alongside completing necessary administrative tasks such as answering emails, making phone calls, and maintaining organized paperwork.
In addition to event responsibilities, the role requires supporting daily retail functions like assisting customers with shopping needs, fast and friendly checkout, promoting the company’s rewards program, and conducting enrollments for private label credit cards. The coordinator will actively participate in inventory management tasks including receiving shipments, stocking shelves, maintaining pricing accuracy, and ensuring merchandise recovery and store cleanliness. Physical stamina and the ability to perform duties such as lifting boxes and standing for extended periods are important for this position.
This role is perfect for individuals who are enthusiastic, creative, and enjoy working in a dynamic retail environment that values customer satisfaction and team collaboration. The successful Event Coordinator will possess excellent communication skills, organizational aptitude, and the ability to handle job stress effectively while interacting positively with guests of all ages. Michaels prioritizes inclusivity and provides reasonable accommodations to support team members with disabilities. This is an excellent opportunity to join a reputable, nationally recognized company dedicated to fueling joy through creativity and celebration, with comprehensive benefits offered to support employee wellbeing.
At the Portage, MI store, Michaels seeks to hire an Event Coordinator whose primary responsibility is to plan, coordinate, and facilitate various in-store events. These events include children’s birthday parties, craft classes, and other activities designed to provide guests with enjoyable and memorable experiences. This role emphasizes delivering a stress-free, fun, and engaging environment for customers while upholding Michaels’ brand promise through excellent customer service and operational support. The position typically involves part-time employment with competitive hourly compensation, offering opportunities to engage with diverse customers ranging from children to seniors in a retail setting.
This Event Coordinator role involves multifaceted duties that integrate customer interaction, event management, and general retail operational tasks. Candidates will be expected to handle multiple events simultaneously, ensuring each event runs smoothly and meets client expectations. This involves leading craft project demonstrations, facilitating party activities such as face painting and distributing party add-ons like goody bags and balloons according to company standards. Effective communication with clients and store teams is crucial for event success, alongside completing necessary administrative tasks such as answering emails, making phone calls, and maintaining organized paperwork.
In addition to event responsibilities, the role requires supporting daily retail functions like assisting customers with shopping needs, fast and friendly checkout, promoting the company’s rewards program, and conducting enrollments for private label credit cards. The coordinator will actively participate in inventory management tasks including receiving shipments, stocking shelves, maintaining pricing accuracy, and ensuring merchandise recovery and store cleanliness. Physical stamina and the ability to perform duties such as lifting boxes and standing for extended periods are important for this position.
This role is perfect for individuals who are enthusiastic, creative, and enjoy working in a dynamic retail environment that values customer satisfaction and team collaboration. The successful Event Coordinator will possess excellent communication skills, organizational aptitude, and the ability to handle job stress effectively while interacting positively with guests of all ages. Michaels prioritizes inclusivity and provides reasonable accommodations to support team members with disabilities. This is an excellent opportunity to join a reputable, nationally recognized company dedicated to fueling joy through creativity and celebration, with comprehensive benefits offered to support employee wellbeing.
Job Requirements
- high school diploma or equivalent
- experience in event coordination or related field preferred
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
- ability to remain standing for long periods
- ability to lift heavy boxes and use ladders
- availability to work nights, weekends, and early mornings
- knowledge of standard retail operations
- willingness to follow company policies and procedures
Job Qualifications
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
Job Duties
- plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft project completion and perform activities such as face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events effectively with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- ensure client satisfaction for events and uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout
- promote rewards program and complete credit card enrollments
- educate customers on surveys
- assist with omnichannel processes such as buy online pickup in store and ship from store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and store maintenance
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with customers and team members
- cross train in custom framing selling and production
- participate in store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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