
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.50 - $20.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies, Inc. is a leading arts and crafts retail chain based in Irving, Texas, operating over 1,300 stores across 49 states in the United States and Canada. Established in 1973, Michaels has become the premier destination for creative individuals looking for a wide array of craft supplies, custom framing options, and creative inspiration. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further solidifying Michaels' standing in the arts and crafts industry. At Michaels, the focus is on fueling the joy of creativity and celebration for customers of all ages, making it a welcoming and inclusive environment for crafters, hobbyists, and professional artists alike. The company prides itself on its commitment to diversity, equity, and inclusion and supports team members with comprehensive benefits and a respectful workplace culture.
The role of Event Coordinator at Michaels, specifically for the Allentown-Quakertown, PA store, offers a dynamic and engaging part-time opportunity for individuals passionate about creativity and community engagement. This position is centered around planning, coordinating, and facilitating a variety of events including children’s birthday parties and craft classes, aiming to create memorable and stress-free experiences for guests. The Event Coordinator will interact with clients ranging in age from young children to seniors, crafting an atmosphere of fun and creative expression. Duties involve demonstrating craft projects, assisting with face painting, managing party add-ons like goody bags and balloons, and maintaining communication with clients and store teams to ensure event success. Beyond event management, the role includes important customer service responsibilities such as helping customers find products, providing efficient checkout experiences, and promoting the store's rewards and credit card programs. The position requires operational support like merchandise stocking, truck unloading, and maintaining store cleanliness to uphold the Michaels brand standards. Candidates need a blend of creativity, organizational skills, and excellent interpersonal talents to thrive in a fast-paced retail and event coordination environment. Michaels also emphasizes safety and compliance, with team members expected to follow standard operating procedures and contribute to a positive workplace culture. The company supports employee wellbeing with benefits including health, dental, and vision insurance, paid time off, tuition assistance, and discounts. The role demands some physical activity including standing for extended periods, lifting boxes, and moving throughout the store, with accommodations available as needed. This opportunity is ideal for energetic, enthusiastic individuals who enjoy working with children and adults alike and who are committed to delivering outstanding customer experiences within a creative retail setting.
The role of Event Coordinator at Michaels, specifically for the Allentown-Quakertown, PA store, offers a dynamic and engaging part-time opportunity for individuals passionate about creativity and community engagement. This position is centered around planning, coordinating, and facilitating a variety of events including children’s birthday parties and craft classes, aiming to create memorable and stress-free experiences for guests. The Event Coordinator will interact with clients ranging in age from young children to seniors, crafting an atmosphere of fun and creative expression. Duties involve demonstrating craft projects, assisting with face painting, managing party add-ons like goody bags and balloons, and maintaining communication with clients and store teams to ensure event success. Beyond event management, the role includes important customer service responsibilities such as helping customers find products, providing efficient checkout experiences, and promoting the store's rewards and credit card programs. The position requires operational support like merchandise stocking, truck unloading, and maintaining store cleanliness to uphold the Michaels brand standards. Candidates need a blend of creativity, organizational skills, and excellent interpersonal talents to thrive in a fast-paced retail and event coordination environment. Michaels also emphasizes safety and compliance, with team members expected to follow standard operating procedures and contribute to a positive workplace culture. The company supports employee wellbeing with benefits including health, dental, and vision insurance, paid time off, tuition assistance, and discounts. The role demands some physical activity including standing for extended periods, lifting boxes, and moving throughout the store, with accommodations available as needed. This opportunity is ideal for energetic, enthusiastic individuals who enjoy working with children and adults alike and who are committed to delivering outstanding customer experiences within a creative retail setting.
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements of the job
- Willingness to work nights, weekends, and early mornings
- Ability to perform physical tasks required in a retail environment
- If accommodation is needed, must contact supervisor to engage in the interactive process
Job Qualifications
- Retail and/or customer service experience
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests of all ages and co-workers
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold the company's cleanliness and safety standards
- Set up, break down, and clean before and after each event
- Help customers shop, locate products, and provide them with solutions
- Provide fast and friendly check out experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customer on Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck un-load, stocking and planogram (POGs) processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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