Party and Event Host

Michaels is a leading North American retailer specializing in arts and crafts supplies, offering a wide range of products that inspire creativity and celebrate the joy of making. Established in 1973 and headquartered in Irving, Texas, Michaels currently operates over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. As a prominent destination for craft enthusiasts, hobbyists, and families, Michaels provides not only a broad selection of products but also encourages hands-on experience through in-store events and classes designed to engage and inspire customers of all ages. Michaels values a creative, inclusive environment that fosters innovative projects, celebrations, and community-building activities.

The Store Event Coordinator role at Michaels Allen Park, MI location is a dynamic and engaging position focused on planning, coordinating, and facilitating various in-store events, especially children’s birthday parties and craft classes. This role is essential to delivering a stress-free, fun, and memorable experience for guests attending events. The coordinator works closely with clients and store teams to ensure every event runs smoothly and meets the high standards set by the company. The position involves a blend of customer service, event management, and operational responsibilities, making it a vital part of the store’s daily activity.

In this role, the event coordinator hosts multiple events concurrently, demonstrating and instructing participants in craft projects, face painting, and other creative activities. They also manage party add-ons such as goody bags and balloons, ensuring these extras meet the company’s quality expectations. Communication plays a significant role as the coordinator liaises with clients and store team members, adjusting event plans based on feedback and developing backup strategies for unforeseen circumstances. Attention to cleanliness and safety is paramount, with responsibilities including setup, breakdown, and post-event cleaning to maintain the welcoming environment the brand promises.

Beyond event duties, the coordinator provides exceptional customer service by assisting shoppers in finding products, educating customers about rewards programs and credit card benefits, and facilitating checkout processes. They support various store operational tasks such as unloading trucks, stocking merchandise, maintaining store recovery, and adhering to loss prevention and safety policies. The role requires interaction with diverse customers and co-workers, demanding strong interpersonal and communication skills while promoting a positive and respectful atmosphere.

The position demands someone with an energetic and enthusiastic personality, excellent people skills, and prior experience working with children and children’s events. Organizational skills, creative problem-solving, and the ability to multitask are critical for success. Physical requirements include the capability to stand for long periods, move around the store, lift heavy boxes, and use ladders when necessary. Michaels ensures compliance with all federal, state, and local legal requirements and supports employees with accommodations as needed.

Michaels values the wellbeing of its team members, offering comprehensive benefits including medical, dental, and vision insurance, paid time off, tuition assistance, and employee discounts. This is a great opportunity for individuals passionate about creativity, customer service, and event coordination to join a well-established and respected company that fosters growth and inclusion.