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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.00 - $13.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
Michaels is a leading retail company specializing in arts and crafts supplies, serving as a creative hub for customers across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada, along with robust online shopping platforms at Michaels.com and Michaels.ca. The company is renowned for being the best destination for creative enthusiasts of all ages and skill levels, providing a wide range of products including crafting materials, custom framing, and seasonal décor. Michaels is also the parent company of Artistree, a manufacturer of custom and specialty framing merchandise, further... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience required
- experience working with children and managing children’s events
- strong communication skills including written and verbal
- ability to remain standing for long periods
- ability to move throughout the store
- capability to lift heavy boxes and use ladders
- willingness to work nights, weekends, and early mornings
- ability to handle physical job demands such as bending, reaching, and stretching
- willingness to adhere to safety and cleanliness standards
- ability to engage with customers and team members respectfully and positively
Job Qualifications
- Retail and/or customer service experience
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening abilities
- strong organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and needs
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly check out experience
- promote rewards program and credit card enrollments
- educate customers on survey participation
- assist with omni-channel processes including BOPIS and SFS
- participate in truck unload, stocking, and planogram duties
- complete merchandise recovery and maintenance
- perform store optimization and ad set duties
- support shrink and safety programs
- adhere to company SOPs and policies
- interact respectfully and positively with customers and coworkers
- cross train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, and dusting
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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