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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative, inspiring millions to explore their artistic potential and celebrate life’s special moments. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enriching its product offerings to craft enthusiasts of all levels.
At Michaels, the mission is to fuel the joy of creativity and celebration b... Show More
At Michaels, the mission is to fuel the joy of creativity and celebration b... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail or customer service roles
- experience working with children preferred
- excellent communication and interpersonal skills
- ability to stand for long periods and perform physical tasks including lifting and bending
- ability to manage multiple events simultaneously
- willingness to work nights, weekends, and early mornings
- ability to follow company policies and maintain safety and cleanliness standards
- legal eligibility to work in the United States
Job Qualifications
- Experience in retail or customer service
- experience working with children and children’s events
- strong communication skills including written, verbal, and nonverbal
- excellent interpersonal and organizational skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with diverse groups
- cross-training in custom framing preferred
- knowledge of standard operating procedures and company programs
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage guests of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons like goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails and making phone calls
- uphold cleanliness and safety standards and manage event setup and breakdown
- assist customers with shopping and product location
- provide fast and friendly checkout
- promote and enroll customers in rewards programs and credit cards
- participate in operational tasks such as truck unloading, stocking, and merchandise recovery
- support shrink and safety programs
- adhere to company policies and standard operating procedures
- maintain positive and respectful interactions with customers and team members
- participate in store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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