Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative, inspiring millions to explore their artistic potential and celebrate life’s special moments. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enriching its product offerings to craft enthusiasts of all levels.
At Michaels, the mission is to fuel the joy of creativity and celebration by offering an engaging, inspiring, and fun experience for its customers. The environment is designed to bring out the artist in everyone, with a wide range of products and services that cater to individuals of all ages and backgrounds. The company places a strong emphasis on community, inclusivity, and the wellbeing of their associates, providing sustainable career opportunities that empower team members to grow both personally and professionally.
This role is based in the Michaels store located in Gulfport, MS, and focuses on planning, coordinating, and facilitating a variety of events, including children’s birthday parties, craft classes, and other creative gatherings. The successful candidate will play a key role in creating stress-free, memorable, and engaging experiences for guests, supporting the company’s brand promise of fostering joy and creativity. This is a customer-facing role that requires both operational support and excellent interpersonal skills.
The Event Coordinator will be responsible for managing multiple events simultaneously, ensuring that all logistical aspects, party add-ons, and customer communications are handled efficiently and professionally. The role involves hands-on interaction with guests ranging from young children to seniors, facilitating craft projects, face painting, and other engaging activities that enhance the celebratory atmosphere. Additionally, the coordinator assists in administrative duties such as email communication, phone calls, and paperwork, while also adapting event plans based on client feedback to ensure satisfaction.
In addition to event planning responsibilities, the role involves delivering outstanding customer service by helping guests shop, locate products, and providing fast and friendly checkout experiences. The coordinator will also support operational tasks such as truck unload, merchandise stocking, planogram compliance, store recovery, and cleanliness standards to maintain an inviting shopping environment. Cross-training in custom framing sales and production is part of the job scope, highlighting the multifaceted nature of the position.
Physical requirements include standing for long periods, lifting and carrying heavy boxes, using ladders, and generally being mobile throughout the store. The work environment is primarily climate-controlled retail space but may include some outdoor duties such as retrieving carts or unloading trucks. The work schedule may include nights, weekends, and early mornings.
Michaels values diversity, inclusion, and equal opportunity, dedicated to providing reasonable accommodations to ensure all qualified applicants can participate fully in the hiring process and job duties. Benefits for both full-time and part-time team members include comprehensive health insurance coverage (medical, dental, and vision), paid time off, tuition assistance, employee discounts, and more. Michaels fosters a positive work culture centered on creativity, respect, and teamwork, making it an ideal place for individuals passionate about crafts and customer service to build a rewarding career.
At Michaels, the mission is to fuel the joy of creativity and celebration by offering an engaging, inspiring, and fun experience for its customers. The environment is designed to bring out the artist in everyone, with a wide range of products and services that cater to individuals of all ages and backgrounds. The company places a strong emphasis on community, inclusivity, and the wellbeing of their associates, providing sustainable career opportunities that empower team members to grow both personally and professionally.
This role is based in the Michaels store located in Gulfport, MS, and focuses on planning, coordinating, and facilitating a variety of events, including children’s birthday parties, craft classes, and other creative gatherings. The successful candidate will play a key role in creating stress-free, memorable, and engaging experiences for guests, supporting the company’s brand promise of fostering joy and creativity. This is a customer-facing role that requires both operational support and excellent interpersonal skills.
The Event Coordinator will be responsible for managing multiple events simultaneously, ensuring that all logistical aspects, party add-ons, and customer communications are handled efficiently and professionally. The role involves hands-on interaction with guests ranging from young children to seniors, facilitating craft projects, face painting, and other engaging activities that enhance the celebratory atmosphere. Additionally, the coordinator assists in administrative duties such as email communication, phone calls, and paperwork, while also adapting event plans based on client feedback to ensure satisfaction.
In addition to event planning responsibilities, the role involves delivering outstanding customer service by helping guests shop, locate products, and providing fast and friendly checkout experiences. The coordinator will also support operational tasks such as truck unload, merchandise stocking, planogram compliance, store recovery, and cleanliness standards to maintain an inviting shopping environment. Cross-training in custom framing sales and production is part of the job scope, highlighting the multifaceted nature of the position.
Physical requirements include standing for long periods, lifting and carrying heavy boxes, using ladders, and generally being mobile throughout the store. The work environment is primarily climate-controlled retail space but may include some outdoor duties such as retrieving carts or unloading trucks. The work schedule may include nights, weekends, and early mornings.
Michaels values diversity, inclusion, and equal opportunity, dedicated to providing reasonable accommodations to ensure all qualified applicants can participate fully in the hiring process and job duties. Benefits for both full-time and part-time team members include comprehensive health insurance coverage (medical, dental, and vision), paid time off, tuition assistance, employee discounts, and more. Michaels fosters a positive work culture centered on creativity, respect, and teamwork, making it an ideal place for individuals passionate about crafts and customer service to build a rewarding career.
Job Requirements
- High school diploma or equivalent
- prior experience in retail or customer service roles
- experience working with children preferred
- excellent communication and interpersonal skills
- ability to stand for long periods and perform physical tasks including lifting and bending
- ability to manage multiple events simultaneously
- willingness to work nights, weekends, and early mornings
- ability to follow company policies and maintain safety and cleanliness standards
- legal eligibility to work in the United States
Job Qualifications
- Experience in retail or customer service
- experience working with children and children’s events
- strong communication skills including written, verbal, and nonverbal
- excellent interpersonal and organizational skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with diverse groups
- cross-training in custom framing preferred
- knowledge of standard operating procedures and company programs
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage guests of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons like goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails and making phone calls
- uphold cleanliness and safety standards and manage event setup and breakdown
- assist customers with shopping and product location
- provide fast and friendly checkout
- promote and enroll customers in rewards programs and credit cards
- participate in operational tasks such as truck unloading, stocking, and merchandise recovery
- support shrink and safety programs
- adhere to company policies and standard operating procedures
- maintain positive and respectful interactions with customers and team members
- participate in store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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