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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels, headquartered in Irving, Texas, is the leading destination for all things creative in North America. Operating over 1,300 stores across 49 states and Canada as well as online, Michaels offers a diverse selection of arts, crafts, framing, floral, and décor products that inspire customers to unleash their creativity. Founded in 1973, Michaels has grown to become a trusted brand globally recognized for fueling the joy of creativity and celebration. With a strong commitment to customer service, employee wellbeing, and community engagement, Michaels fosters an inclusive environment where innovation and collaboration thrive. The company also owns Artistree, a specialist in... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service
- experience working with children and children’s events
- excellent communication skills
- ability to stand for long periods
- physical ability to lift heavy boxes and use ladders
- ability to work nights, weekends, and early mornings
- ability to maintain store cleanliness and safety standards
- ability to handle multiple tasks
- ability to engage positively with customers and team members
Job Qualifications
- Experience working with children and children's events
- retail or customer service experience
- excellent people skills
- good communication skills including verbal, written, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
- ability to follow company policies and procedures
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with buy online pickup in store and ship from store processes
- participate in truck unloading, stocking, and merchandise recovery
- support shrink and safety programs
- adhere to company policies and promote positive team interactions
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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