Part Time/PRN Concierge

Discovery Management Group is a prominent part of the Discovery Senior Living family of companies, recognized as one of the largest and most respected senior living operators in the United States. As a leading industry player, they prioritize performance, innovation, and lifestyle customization, serving over 6,500 residents across multiple senior living communities nationwide. Their commitment to operational excellence and personalized lifestyles ensures that each community they manage maintains a high standard of care and quality of life for its residents. The organization fosters a culture of growth, opportunity, and inclusivity for its employees, making it an attractive place to build a rewarding career in senior living services. They provide competitive wages, flexible scheduling, comprehensive benefits, and ample opportunities for career advancement that encourage employees to thrive both personally and professionally.

The role of Concierge at Discovery Management Group is essential in delivering exceptional service and support within the senior living community. The Concierge acts as the first point of contact for residents, guests, and staff by managing the front desk operations with a warm and professional demeanor. This position requires strong communication skills as the Concierge handles inbound and outbound telephone calls, manages appointments, organizes mail distribution, and provides information to residents and visitors. The Concierge also supports various administrative tasks, including updating resident directories, preparing meal tickets, and collaborating with marketing and dining departments. Maintaining a neat and organized work area is also an important aspect of the role. Through these duties, the Concierge contributes significantly to the overall resident experience and helps foster a welcoming atmosphere within the community. This position is suited for individuals who enjoy interacting with people, have excellent customer service skills, and are eager to support a compassionate senior living environment. The role offers full-time and part-time employment opportunities with benefits such as health, dental, vision, life, and disability insurance, paid time off, holidays, 401(k) with employer matching, paid training, meals, uniforms, and an employee assistance program. Candidates with a high school diploma or GED and one to three years of customer service experience are encouraged to apply. Join Discovery Management Group and make a meaningful difference in the lives of seniors while building a fulfilling and stable career.