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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.50 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays (full-time)
Comprehensive benefits including health, dental, vision, life and disability insurances (full-time)
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Integral Senior Living (ISL) is a prominent senior living management organization that oversees Independent Living, Assisted Living, and Memory Care communities across California and neighboring regions. As one of the largest senior living organizations in the United States, ISL serves thousands of residents and their families, fostering environments where seniors can thrive with dignity and care. The company operates with a commitment to their core values known as "Culture Keepers," which center on creating purpose-driven, encouraging, and supportive communities. ISL has consistently been recognized as a Great Place to Work from 2022 to 2026, a testament to their dedication to... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members and tallies meal count sheets for Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director, and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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