Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Job Description
Residence Inn by Marriott Pompano Beach Central is a well-established extended-stay hotel that caters to business travelers, families, and vacationers seeking comfortable accommodations with home-like amenities. Part of the globally recognized Marriott International brand, this hotel offers spacious suites with fully equipped kitchens and flexible workspaces, designed to accommodate guests who need longer stays or prefer additional space and conveniences. The hotel's location in Pompano Beach provides easy access to local attractions, beaches, and business districts, making it an ideal choice for guests who want to combine work and leisure. The Residence Inn by Marriott Pompano Beach Central prides itself... Show More
Job Requirements
- Must have a positive attitude and willingness to learn
- demonstrate the ability to multi-task
- demonstrate the ability to be detail oriented
- demonstrate the ability to problem solve effectively
- must have basic English verbal and written communication skills
- must work well in stressful, high-pressure situations
- basic math skills
- must have the ability to obtain alcohol awareness certification as required by the State
- must be willing to work varied schedule including evenings, nights, weekends, and holidays
- must be proficient in Windows operating systems, spreadsheets, and word processing
- must communicate information and ideas clearly
- must have a desire to serve all guests
- must meet the legal age to serve alcoholic beverages at select properties
Job Qualifications
- Experience in a hotel or related field preferred
- brand knowledge and experience preferred
- positive attitude and willingness to learn
- ability to multi-task
- detail oriented
- problem solving skills
- basic English communication skills
- ability to work in high-pressure situations
- basic math skills
- proficiency in Windows operating systems and office software
- clear communication skills
- desire to serve guests
- meet legal age to serve alcohol
- ability to obtain alcohol awareness certification
Job Duties
- Register guests
- make reservations
- prepare daily reports
- balance transactions
- conduct security walks
- initiate and complete the End of Day process
- complete the Night Audit checklist daily
- balance miscellaneous revenue and postings
- prepare and distribute Daily Flash Report
- transfer master or house accounts
- run morning reports
- complete reports requested by management
- provide courteous and efficient guest service
- maintain telephone switchboard operation
- answer guest inquiries
- communicate effectively with hotel departments
- assist with breakfast setup
- respond to guest requests
- maintain confidentiality and security
- document guest requests and complaints
- be aware of rates and promotions
- be familiar with in-house groups
- take room reservations and quote rates
- be knowledgeable of front desk system
- log and deliver packages
- know hotel property and local attractions
- complete check-in and checkout
- use brand service tools to resolve concerns
- restock front desk supplies
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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