Part Time Weekend Evening Concierge | Annapolis, MD

Planned Companies is a distinguished organization known for its commitment to excellence in property management and lifestyle services. Operating primarily in the Annapolis, MD area, Planned Companies specializes in creating welcoming, safe, and engaging environments for tenants, guests, and vendors alike. The company emphasizes quality in both the maintenance of properties and the personalized services provided to those who live, work, or visit these locations. As a part of Planned Companies, Planned Lifestyle Services (PLS) focuses on delivering outstanding concierge and front desk services. Their objective is to ensure every interaction at the property’s front desk or entrance reflects professionalism, warmth, and attentiveness, crafting an exceptional experience for all visitors and residents.

The role of Concierge at Planned Companies is a part-time position based in Annapolis, Maryland, offering a competitive pay rate of $20.00 per hour. This shift operates on weekends, specifically Saturdays and Sundays from 4:00 PM to 12:00 AM, making it an ideal role for individuals looking to contribute during these hours. The Concierge is the first point of contact for tenants, guests, and vendors entering the building. This role demands an individual who is not only courteous and knowledgeable but also possesses a genuine passion for providing a warm and welcoming environment.

As part of the responsibilities, the Concierge will greet and announce visitors, provide clear directions, and maintain strong relationships with tenants to personalize their experience according to their unique preferences, lifestyles, and expectations. This could include scheduling reservations at local restaurants, businesses, hotels, or entertainment venues and organizing on-site events that foster community engagement within the property. Additionally, the Concierge will assist tenants and guests by offering referrals and directions to local entertainment, dining, shopping, and sports locations, as well as arranging transportation services.

Operationally, the Concierge plays a critical role in the smooth running of front desk duties such as documenting and securing mail, managing deliveries, and overseeing vendor services within specified areas. They are also responsible for answering telephones, monitoring the lobby, and controlling access through keys and access cards. The position requires multitasking capabilities, excellent communication skills, and a high level of professionalism, ensuring that the property remains orderly, safe, and welcoming.

Working as a Concierge at Planned Companies offers a rewarding opportunity to be part of a team that values exceptional customer service and community connection. The role is ideal for candidates with at least three years of experience in concierge or front desk services who are looking to enhance their career in a dynamic and supportive environment. Through this position, employees can expect to develop valuable relationships with tenants and vendors, enhance their networking capabilities, and contribute positively to the living experiences of the community.

Planned Companies is committed to equal employment opportunities, promoting diversity and inclusion within the workplace. Employees benefit from a supportive culture that recognizes talent and dedication, providing opportunities for growth and advancement. Furthermore, full-time employees are eligible for comprehensive medical, dental, vision, and ancillary benefits, while all employees, including part-time colleagues, may participate in the company’s 401K plan with an employer match, ensuring financial benefits alongside occupational fulfillment. This role not only allows individuals to develop their career but also to make a meaningful impact in the lives of the people they serve.