
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
The Bay Club Company (TBCC) is a renowned hospitality and lifestyle club company dedicated to delivering a premier member experience through its exceptional clubs and facilities. TBCC fosters a unique and vibrant culture that emphasizes core values known as the "Actions We Live By." These values include keeping conversations honest and empathetic, thinking ahead with a sense of ownership, staying humble while hustling harder, collaborating as one cohesive team, and maintaining curiosity by always asking "why." This commitment to a positive and supportive work environment helps cultivate a strong community among employees and members alike.
The Bay Club Company ope... Show More
The Bay Club Company ope... Show More
Job Requirements
- High school diploma or equivalent
- ability to perform physical tasks such as standing for extended periods, lifting up to 50 pounds, stooping, kneeling, crouching, walking
- strong oral and written communication skills
- ability to operate cash register and handle payments
- food handler certification if working in the café
- responsible beverage service certification if serving alcohol
- ability to work flexible schedule including evenings, weekends, and holidays
- willingness to follow company policies and procedures
- ability to provide excellent customer service
Job Qualifications
- At least one year experience in the hospitality industry or related service position preferred
- food safety certified if applicable
- professional and friendly customer service attitude
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated and takes initiative
- well organized and detail oriented
- CPR certified
- knowledge of company policies
- ability to use club software and email communication software
Job Duties
- Greet members and guests upon arrival to the club
- check members in by verifying their membership
- ensure all guests complete a Guest Registration Waiver and pay applicable fees
- book appointments, programs, and class reservations
- provide information about club programming and facilities
- deliver an exceptional service experience to members, guests, and associates
- represent the club professionally through image, dress, and communication
- operate cash register and process payments
- manage cash handling and balance cash drawer
- perform opening and closing duties
- answer and transfer phone calls
- create and serve food and beverage items
- promote daily specials and upgrades
- maintain a clean and safe work environment according to food safety standards
- greet members and guests at pool area and act as a host
- assist with pool deck food and beverage service
- maintain refreshment stations
- assist with towel operations
- warmly greet members in parking garage
- audit parked cars when necessary
- maintain cleanliness and stock levels in various club areas
- perform detail cleaning and preventive maintenance
- assist with laundry functions
- communicate timely and follow up appropriately
- participate in meetings, events, and training
- flexibility to work varied shifts including weekends and holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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