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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Vinarosa Resort & Spa, a luxury resort managed by Ensemble Hospitality, is a premier destination nestled in beautiful Sonoma County, California. Known for its exquisite accommodations, exceptional dining experiences, and world-class amenities, Vinarosa Resort offers guests a relaxing and upscale environment that blends natural beauty with refined hospitality. The resort features a combination of hotel rooms, suites, and private residences, complemented by a range of services including fine dining restaurants, bars, lounges, spa treatments, and event spaces. Vinarosa Resort has established a reputation for providing personalized service and creating memorable experiences for its guests, making it a sought-after location for... Show More
Job Requirements
- Previous restaurant or hotel service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask while maintaining attention to detail
- Basic knowledge of wine, spirits, and food pairings preferred
- Comfort using POS systems and handling transactions accurately
- Commitment to service excellence and guest satisfaction
- Must be able to stand and walk for extended periods
- Must be able to carry service trays and perform repetitive motions
- Ability to lift up to 25 pounds
- Flexible availability including evenings, weekends, holidays, and special events
Job Qualifications
- Previous restaurant or hotel service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask while maintaining attention to detail
- Basic knowledge of wine, spirits, and food pairings preferred
- Comfort using POS systems and handling transactions accurately
- Commitment to service excellence and guest satisfaction
Job Duties
- Provide warm, professional, and attentive service to all guests in accordance with luxury hotel standards
- Demonstrate thorough knowledge of food, beverage, wine, and cocktail offerings, including ingredients and preparation
- Accurately take and enter guest orders using the property POS system
- Deliver food and beverages with correct timing, presentation, and service etiquette
- Monitor service pacing to ensure a smooth and enjoyable dining experience
- Execute upselling techniques to enhance guest experience and increase check averages
- Maintain clean, organized tables, service stations, and dining areas throughout service
- Follow proper cash handling, credit card processing, and tip reporting procedures
- Adhere to responsible alcohol service guidelines and verify guest identification as required
- Comply with all food safety, sanitation, and hygiene standards
- Assist with opening, closing, and side work duties including mise en place and breakdown
- Communicate effectively with kitchen, bar, and support teams to ensure service accuracy
- Respond promptly and professionally to guest concerns, escalating when appropriate
- Support banquet and event service as needed based on business demands
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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