Part-Time Server

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Standard Hours

Benefits

Dental

Vision

voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Employee Discounts

Job Description

Bass Pro Shops is a renowned retail company specializing in outdoor recreational gear and apparel. Known for its extensive range of products catering to fishing, hunting, camping, and other outdoor activities, Bass Pro Shops has grown to become a trusted brand among outdoor enthusiasts. With a commitment to delivering quality merchandise and excellent customer service, Bass Pro Shops has established itself as a leader in the outdoor retail industry. The company is dedicated to fostering a positive work environment and offers various employment opportunities, including part-time positions with benefits. This inclusive employer values diversity and provides reasonable accommodations to qualified individuals under the Americans with Disabilities Act and relevant local laws.

The Server role at Bass Pro Shops is a key position within the company's restaurant operations, responsible for ensuring a pleasant and enjoyable dining experience for guests. This part-time role involves providing courteous and efficient service to guests within an assigned station, supporting the company's world-class guest service standards. The Server is expected to complete all training requirements and adhere to established service protocols, including proper verification of guests’ legal ability to purchase alcohol and measures to prevent overindulgence. A thorough knowledge of the menu is essential, as the Server must be able to communicate all food and beverage offerings effectively.

This role demands strong customer service skills, an ability to suggestively sell menu items, and meticulous attention to detail when taking and processing orders. The Server is also tasked with monitoring guest needs throughout the meal, handling payments accurately, and performing tip declaration activities consistent with service procedures. Daily cleaning, station setup and breakdown, as well as food running duties, are also integral parts of the job. Physical demands include regular walking and standing, along with occasional lifting of up to 50 pounds. The Server operates under general supervision but is encouraged to exercise independent judgment and provide recommendations to improve work procedures. This position is ideal for individuals passionate about hospitality, eager to contribute to a team-oriented environment, and interested in gaining valuable experience in the restaurant industry while enjoying the perks offered by a reputable, employee-focused company.

Job Requirements

High school diploma/GED preferred
Experience in and passion for consumer service
Willingness to learn new skills and be a team player
Ability to memorize and become knowledgeable of menu items
Regularly walks and stands
Occasionally lifts up to 50lbs

Job Qualifications

High school diploma/GED preferred
Experience in and passion for consumer service
Willingness to learn new skills and be a team player
An attitude of flexibility and mindfulness about the team approach
Learn all menus and is able to communicate all food and beverage offerings
Clean and clear service areas
Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
Ability to memorize and become knowledgeable of menu items

Job Duties

Supports a strong commitment to world class guest service and ensures a pleasant and enjoyable dining experience for restaurant patrons
Completes training requirements and follows service standards as trained
Greets guests promptly and courteously in assigned workstation
Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging
Learns all menus and can communicate all food and beverage offerings
Effectively uses suggestive selling techniques
Records food and beverage orders, enters orders into computer system, monitors status of order preparation and safely transports order from kitchen to guest
Monitors and addresses guest needs during meal
Collects monies owed for food and beverages and properly performs all guest check accountability procedures
Performs tip declaration activities and compensates indirectly tipped associates, i.e., Bussers, Bartenders, Runners, as per established service procedures
Performs daily cleaning activities
Performs food running and station set-up/break-down responsibilities as assigned
All other duties as assigned