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Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
Equal employment opportunity
tipped position
Job Description
Sage Hotel Management is a distinguished hospitality company renowned for its commitment to excellence and innovation in hotel and restaurant operations. With a reputation built on authenticity, humility, and a culture of flexibility, Sage Hotel Management consistently seeks to exceed expectations by anticipating the needs of guests and stakeholders. Operating a network of premier properties and venues, Sage prioritizes creating experiences that transform the ordinary into the extraordinary. The company values a culture that encourages collaboration, respect, and continuous improvement, making it a preferred employer and leader in the hospitality sector. Sage's vision concentrates on recognition as the best in... Show More
Job Requirements
- High school education or equivalent
- Minimum of 3 months experience in a similar food server role
- Basic knowledge of customer service and restaurant operations
- Familiarity with cash-handling procedures
- Proficiency in English communication, both oral and written
- Visual acuity to read checks and instructions in dimly lit settings
- Manual dexterity for handling food and beverage trays
- Physical ability to lift, push, pull and carry up to 50 lbs regularly
- Capability to stand and walk for extended periods
- Good hearing to communicate effectively in a noisy environment
- Ability to multitask and follow verbal and written instructions
- Excellent organizational skills and attention to detail
- Ability to handle stressful and emotional customer service situations tactfully
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- Knowledge of standard cash-handling procedures
- Fluent in oral and written English
- Ability to clearly see detailed guest checks, computer print outs, and written instructions
- Manual coordination to punch buttons, grasp items and carry trays loaded with food and beverages
Job Duties
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs or requests
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- Memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers
- Maintains cleanliness standards in restaurant, waitstation and kitchen service area to satisfy state and local health board requirements
- Controls allocated guest checks by following established check-use procedures and documenting all required information accurately
- Receives proper payment from guests and ensures accuracy of guest check and method of payment
- Attends all pre-meal and departmental meetings to enhance communications and gain knowledge of products, service and facility
- Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information
- Presents a clean and professional appearance at all times
- Maintains a friendly, cheerful and courteous demeanor at all times
- Performs other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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