
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
401k Retirement Plan
Free laser hair removal services for employee and spouse or legal partner
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is a leading national provider of laser hair removal services known for its commitment to quality and client satisfaction. Established with a focus on using top-tier lasers and ensuring all treatments are administered by licensed medical professionals, the company has grown rapidly to over 400 locations across more than 38 states. Milan Laser Hair Removal is recognized for its exclusive Unlimited Package™ which guarantees lifetime results, distinguishing it as a trusted provider in the aesthetics industry. As the brand plans to continue its national expansion, it offers a dynamic and exciting career opportunity for those interested in being part of a forward-thinking, successful organization. This particular opportunity is a part-time position based in Ann Arbor, MI, with a work schedule of 19-21 hours per week spread over three days, including rotating days with some weekends required. The pay rate for this role is $18.00 per hour plus potential monthly bonuses, making it an attractive position for those seeking supplemental income with flexible scheduling.
The role of Sales Receptionist at Milan Laser Hair Removal is vital to the overall client experience and operational success of the clinic. The Sales Receptionist is responsible for welcoming clients and engaging with them throughout their journey to ensure satisfaction and foster loyalty. Acting as the frontline contact, the receptionist handles all administrative and front-desk duties, including answering incoming calls, scheduling and confirming appointments, and maintaining client records with precision. This role also entails assisting the medical staff with upkeep tasks like cleaning treatment rooms and guiding clients to their rooms, ensuring a seamless and comfortable visit. Furthermore, the Sales Receptionist contributes to the clinic’s sales goals by actively promoting services, initiating upsell conversations, and gathering client feedback via reviews. The position requires a proactive and enthusiastic individual who can work independently yet thrive in a team environment. The role presents an opportunity to develop expertise in the aesthetics sector while building valuable customer service and sales skills. Milan Laser Hair Removal values employees who demonstrate excellent communication abilities, discretion with confidential information, and a genuine passion for the industry. This position is ideally suited for candidates who are eager to support a growing company and contribute meaningfully to both client satisfaction and overall business success.
The role of Sales Receptionist at Milan Laser Hair Removal is vital to the overall client experience and operational success of the clinic. The Sales Receptionist is responsible for welcoming clients and engaging with them throughout their journey to ensure satisfaction and foster loyalty. Acting as the frontline contact, the receptionist handles all administrative and front-desk duties, including answering incoming calls, scheduling and confirming appointments, and maintaining client records with precision. This role also entails assisting the medical staff with upkeep tasks like cleaning treatment rooms and guiding clients to their rooms, ensuring a seamless and comfortable visit. Furthermore, the Sales Receptionist contributes to the clinic’s sales goals by actively promoting services, initiating upsell conversations, and gathering client feedback via reviews. The position requires a proactive and enthusiastic individual who can work independently yet thrive in a team environment. The role presents an opportunity to develop expertise in the aesthetics sector while building valuable customer service and sales skills. Milan Laser Hair Removal values employees who demonstrate excellent communication abilities, discretion with confidential information, and a genuine passion for the industry. This position is ideally suited for candidates who are eager to support a growing company and contribute meaningfully to both client satisfaction and overall business success.
Job Requirements
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Passion for the aesthetics industry
- Willingness to work weekends and evenings as needed
Job Qualifications
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Passion for the aesthetics industry
- Willingness to work weekends and evenings as needed
Job Duties
- Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- Enhance each client's experience by establishing a personal connection and ensuring their satisfaction at every interaction
- Cultivate and nurture lasting relationships throughout the client journey, creating a welcoming environment that encourages loyalty
- Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- Efficiently complete clinic operational tasks with minimal direction
- Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain client records
- Assist with cleaning treatment rooms and help clients to their rooms
- Perform additional tasks as assigned by leadership to support departmental objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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