Part-Time Sales Receptionist

Boston, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $20.00

Work Schedule

Rotating Shifts

Benefits

401k retirement plan with vested employer match

Free laser hair removal services for employee and spouse or legal partner

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal is renowned as one of the nation’s leading laser hair removal providers, distinguished by its commitment to using top-of-the-line laser technology and employing licensed medical professionals to perform all treatments. With over 400 locations spanning more than 38 states, Milan Laser Hair Removal has established itself as a trusted and expanding brand in the aesthetics industry. The company’s unique Unlimited Package™ guarantees clients results for life, showcasing its confidence in the quality and efficacy of its services. With plans for further national expansion, Milan Laser Hair Removal offers an exciting opportunity to be part of a growing organization dedicated to client satisfaction and innovative treatment solutions.

This particular opportunity is for a part-time Sales Receptionist role based in Boston (Dedham), Massachusetts. The position offers compensation at $20.00 per hour plus potential monthly bonuses, working approximately 19-21 hours per week on a rotating schedule covering three days a week. The Sales Receptionist is an integral part of the clinic’s daily operations and client engagement strategy, serving as the initial point of contact for clients and supporting the overall clinic workflow.

As a Sales Receptionist, you will play a key role in enhancing the client experience by building strong personal connections and ensuring each client feels valued during their entire journey with Milan. This involves actively engaging with clients, addressing their needs, and promoting upselling opportunities to help achieve the clinic’s sales goals. Beyond client interaction, the role requires managing front desk operations including answering calls, scheduling appointments, and maintaining accurate client records. Supporting the medical staff by assisting in the upkeep of treatment rooms and occasionally helping clients to their appointments further exemplifies the multifaceted nature of this position.

The Sales Receptionist position demands excellent communication skills, the ability to work both independently and collaboratively within a team environment, and a professional approach to managing highly confidential information. Passion for the aesthetics industry and a proactive attitude are essential for success in this role. Flexibility is also important, as the position requires availability for some weekend and evening shifts in alignment with business needs.

Overall, this role offers a unique opportunity to join a reputable and rapidly growing aesthetics company that values client experience, fosters career advancement, and supports a diverse and inclusive workforce. The benefits package includes a 401k retirement plan with vested employer match, free laser hair removal services for employees and their spouses or legal partners, commission opportunities, and pathways for career advancement, making it an attractive option for individuals looking to develop their careers in a thriving industry.

Job Requirements

High school diploma or equivalent (e.g., GED) required
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal required
Ability to demonstrate initiative and work independently required
Works well in a team environment required
Ability to maintain highly confidential information required
Ability to use a computer and sales software required
Ability to display a passion for the aesthetics industry required
Willingness to work weekends and evenings as needed by the business required

Job Qualifications

High school diploma or equivalent
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to work independently and demonstrate initiative
Ability to work well in a team environment
Ability to maintain highly confidential information
Proficiency in computer use and sales software
Passion for the aesthetics industry
Willingness to work weekends and evenings as needed

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms
Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives