Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Rotating Shifts
Benefits
401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is one of the nation's premier laser hair removal providers, known for its commitment to using top-of-the-line laser technology and employing licensed medical professionals to ensure the highest quality of treatment. With over 400 locations across more than 38 states and ambitious plans to expand further into a national brand, Milan Laser Hair Removal stands at the forefront of the aesthetics industry in the United States. The company prides itself on its innovative Unlimited Package™, offering clients guaranteed results for life, which underscores its dedication to customer satisfaction and effective, lasting solutions.
As a part-time Sales Receptionist based in Minneapolis (St. Paul), Minnesota, this role presents an exciting opportunity to join a growing and dynamic team. The position offers $20.00 per hour plus potential monthly bonuses and involves working 19-21 hours per week on a rotating three-day schedule. These shifts alternate between Tuesday, Wednesday, and Thursday in the first week, and Wednesday, Thursday, and Saturday in the second week, allowing for a flexible yet engaging work environment within a thriving clinic.
The Sales Receptionist plays a vital role in shaping the client experience at Milan Laser Hair Removal by fostering positive interactions from the very first contact. This role involves overseeing all administrative and front desk operations, including managing incoming calls, scheduling appointments, and maintaining client records to ensure smooth clinic functionality. Beyond administrative duties, the receptionist actively supports medical staff by assisting with treatment room maintenance and guiding clients throughout their visits.
A key aspect of the role focuses on client engagement and sales support. The Sales Receptionist partners with the clinic team to create a culture of collaboration and helps drive the clinic’s monthly sales goals. This includes establishing personal connections with clients to enhance satisfaction, nurturing lasting client relationships, and promoting service upsells to maximize each client's wellness journey. Collecting client feedback and reviews also falls under the receptionist’s scope, contributing to continuous service improvement and client loyalty.
The clinic environment encourages teamwork, initiative, and a passion for the aesthetics industry. The ideal candidate excels at multitasking, works independently when required, and communicates effectively with clients and team members alike. The role also demands discretion and the ability to handle confidential information responsibly.
At Milan Laser Hair Removal, team members benefit not only from competitive pay and bonus opportunities but also from a supportive and career-focused work environment. Employees and their spouses or legal partners receive complimentary laser hair removal services, underscoring the company’s confidence in its own offerings and commitment to employee wellness. In addition, staff can take advantage of 401k retirement plans with vested employer matches and enjoy paths for career advancement within a growing national company.
This position is ideal for individuals who are passionate about aesthetics, enjoy client-facing roles, and want to contribute to a reputable and expanding laser hair removal brand. The company values diversity and inclusion, welcoming applicants from all backgrounds while maintaining a commitment to equal opportunity employment. Please note that Milan Laser Hair Removal does not sponsor visas at this time. Overall, this opportunity offers a rewarding blend of customer service, sales, and operational support within a state-of-the-art clinical setting.
As a part-time Sales Receptionist based in Minneapolis (St. Paul), Minnesota, this role presents an exciting opportunity to join a growing and dynamic team. The position offers $20.00 per hour plus potential monthly bonuses and involves working 19-21 hours per week on a rotating three-day schedule. These shifts alternate between Tuesday, Wednesday, and Thursday in the first week, and Wednesday, Thursday, and Saturday in the second week, allowing for a flexible yet engaging work environment within a thriving clinic.
The Sales Receptionist plays a vital role in shaping the client experience at Milan Laser Hair Removal by fostering positive interactions from the very first contact. This role involves overseeing all administrative and front desk operations, including managing incoming calls, scheduling appointments, and maintaining client records to ensure smooth clinic functionality. Beyond administrative duties, the receptionist actively supports medical staff by assisting with treatment room maintenance and guiding clients throughout their visits.
A key aspect of the role focuses on client engagement and sales support. The Sales Receptionist partners with the clinic team to create a culture of collaboration and helps drive the clinic’s monthly sales goals. This includes establishing personal connections with clients to enhance satisfaction, nurturing lasting client relationships, and promoting service upsells to maximize each client's wellness journey. Collecting client feedback and reviews also falls under the receptionist’s scope, contributing to continuous service improvement and client loyalty.
The clinic environment encourages teamwork, initiative, and a passion for the aesthetics industry. The ideal candidate excels at multitasking, works independently when required, and communicates effectively with clients and team members alike. The role also demands discretion and the ability to handle confidential information responsibly.
At Milan Laser Hair Removal, team members benefit not only from competitive pay and bonus opportunities but also from a supportive and career-focused work environment. Employees and their spouses or legal partners receive complimentary laser hair removal services, underscoring the company’s confidence in its own offerings and commitment to employee wellness. In addition, staff can take advantage of 401k retirement plans with vested employer matches and enjoy paths for career advancement within a growing national company.
This position is ideal for individuals who are passionate about aesthetics, enjoy client-facing roles, and want to contribute to a reputable and expanding laser hair removal brand. The company values diversity and inclusion, welcoming applicants from all backgrounds while maintaining a commitment to equal opportunity employment. Please note that Milan Laser Hair Removal does not sponsor visas at this time. Overall, this opportunity offers a rewarding blend of customer service, sales, and operational support within a state-of-the-art clinical setting.
Job Requirements
- High school diploma or equivalent (e.g., GED)
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Ability to display a passion for the aesthetics industry
- Willingness to work weekends and evenings as needed by the business
Job Qualifications
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Ability to display a passion for the aesthetics industry
- Willingness to work weekends and evenings as needed by the business
Job Duties
- Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
- Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- Efficiently complete clinic operational tasks with minimal direction
- Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- Assist with cleaning the treatment rooms and help clients to their rooms
- Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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