Part-Time Sales Receptionist

Caldwell, ID, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.00 - $19.75

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

401k retirement plan with vested employer match

Employee and spouse or legal partner receive free laser hair removal services

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal is a leading provider of advanced laser hair removal treatments in the United States. With over 400 locations spanning more than 38 states, Milan has established itself as a nationally recognized brand known for its commitment to quality and customer satisfaction. The company differentiates itself by offering treatments performed exclusively by licensed medical professionals using cutting-edge laser technology. A unique selling point is their Unlimited Package™ which guarantees clients lifelong results, showcasing their confidence in the efficacy of their services. Milan Laser Hair Removal prides itself on fostering a welcoming and inclusive environment for both clients and staff, promising a career experience that is dynamic and rewarding.

This is an exciting period of growth for Milan as they continue to expand their footprint nationally, providing numerous opportunities for personal and professional advancement within the company. Joining Milan Laser Hair Removal means becoming part of a passionate team dedicated to helping clients look and feel their best while building a career in the rapidly growing aesthetic industry.

The role offered is for a part-time Sales Receptionist located in Boise (Eagle), Idaho, requiring 21-22 hours per week on a rotating schedule across three days each week. The position blends customer service, administrative duties, and sales responsibilities, placing the individual at the forefront of the client experience. As a Sales Receptionist, you will serve as the initial point of contact for clients, ensuring that each interaction is positive and professional, thereby enhancing overall customer satisfaction and retention.

Your daily responsibilities include managing front desk operations such as answering calls, scheduling appointments, and maintaining client records. You will actively engage with clients to build rapport, introduce upsell opportunities, and collect feedback to promote the continuous improvement of services. In addition to administrative tasks, you will support the medical staff by assisting with treatment room maintenance and ensuring a smooth flow of operations.

Collaboration within the clinic team is vital, as you will work together to meet monthly sales targets and contribute to a supportive workplace culture. This role not only demands strong organizational and communication skills but also a genuine passion for the aesthetics industry and client care. Whether you are an experienced administrative professional or someone with a keen interest in sales and customer relations, this Sales Receptionist position at Milan Laser Hair Removal offers a unique opportunity to develop your career in a thriving and supportive environment.

Job Requirements

High school diploma or equivalent (e.g. GED)
Administrative and/or sales experience preferred
Exceptional communication skills both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed by the business

Job Qualifications

High school diploma or equivalent
Administrative and/or sales experience preferred
Exceptional communication skills both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed by the business

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client’s experience by establishing a personal connection ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls schedule and confirm appointments communicate with clients and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms
Perform additional tasks duties and responsibilities as needed or assigned by leadership to support departmental and organizational objectives