Milan Laser Hair Removal logo

Part-Time Sales Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.25 - $17.50
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Work Schedule

Rotating Shifts
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Benefits

401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities

Job Description

Milan Laser Hair Removal is widely recognized as one of the nation’s leading providers of laser hair removal services. What sets Milan apart in this competitive industry is its commitment to using only top-of-the-line laser technology and ensuring that all treatments are administered by licensed medical professionals. This approach guarantees superior results and safety for their clients. Established with the mission of offering life-changing aesthetic solutions, Milan has expanded rapidly, boasting over 400 locations across more than 38 states in the US, with ambitious plans to evolve into a national brand. This growth trajectory opens up numerous opportunities within the organization for professional development and career advancement. Milan’s dedication to customer satisfaction is further exemplified by their exclusive Unlimited Package™, which offers lifetime results, ensuring client loyalty and continued trust in their services.

This is an exciting time to become a part of the Milan team as the company continues to scale its operations and reinforce its position as a market leader. The role in question is that of a part-time Sales Receptionist, located in Macon, GA, a position integral to the smooth operation of the clinic and the enhancement of the overall client experience. The job status is part-time, with a weekly commitment of 19-21 hours spread over three rotating days. The schedule includes varied days from Tuesday to Saturday on alternating weeks, providing a flexible work-life balance.

The Sales Receptionist plays a pivotal role, serving as the first point of contact for clients visiting the clinic. This position is not only about managing the front desk activities such as answering incoming calls, scheduling appointments, and maintaining client records but also about building meaningful relationships with clients to foster a welcoming and supportive environment. The receptionist will assist the medical staff by ensuring treatment rooms are properly maintained and ready for use, supporting operational efficiency.

Sales growth is a key focus of this role, where the receptionist collaborates closely with the clinical team to meet monthly sales targets. They actively engage clients by discussing upsell opportunities and encouraging customer feedback through reviews, thereby enhancing the business’s ability to tailor its offerings and improve client satisfaction. This multi-faceted role requires excellent communication and interpersonal skills, the ability to work independently and as a team player, and a passion for the aesthetics industry.

In essence, the Sales Receptionist at Milan Laser Hair Removal is an ambassador for the brand, representing the company’s commitment to quality service and client care. The role offers a blend of administrative responsibilities and client engagement, providing a dynamic work environment where individuals can thrive and contribute to the company’s continued success. Moreover, Milan offers attractive benefits including a 401k retirement plan with a vested employer match, free laser hair removal services for employees and their spouses or legal partners, commission opportunities, and pathways for career advancement. This position is ideal for motivated individuals eager to grow within a thriving aesthetics company and who are ready to make a lasting impact on clients’ lives.

Job Requirements

  • High school diploma or equivalent
  • Administrative and/or sales experience preferred
  • Exceptional communication skills both written and verbal
  • Ability to demonstrate initiative and work independently
  • Works well in a team environment
  • Ability to maintain highly confidential information
  • Ability to use a computer and sales software
  • Ability to display a passion for the aesthetics industry
  • Willingness to work weekends and evenings as needed by the business

Job Qualifications

  • High school diploma or equivalent
  • Administrative and/or sales experience preferred
  • Exceptional communication skills both written and verbal
  • Ability to demonstrate initiative and work independently
  • Works well in a team environment
  • Ability to maintain highly confidential information
  • Ability to use a computer and sales software
  • Ability to display a passion for the aesthetics industry
  • Willingness to work weekends and evenings as needed by the business

Job Duties

  • Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
  • Enhance each client’s experience by establishing a personal connection ensuring their satisfaction at every interaction
  • Cultivate and nurture lasting relationships throughout their journey creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
  • Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
  • Efficiently complete clinic operational tasks with minimal direction
  • Answer incoming phone calls schedule and confirm appointments communicate with clients and maintain and update client records
  • Assist with cleaning the treatment rooms and help clients to their rooms

Job Criteria

Experience

Mid Level (3-7 years)


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