Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k Retirement Plan
Free laser hair removal services for employee and spouse or legal partner
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal stands as one of the leading laser hair removal providers across the United States. Renowned for utilizing only top-tier laser technology, Milan guarantees exceptional service quality by employing licensed medical professionals to perform all treatments. Their commitment to excellence is further underscored by the exclusive Unlimited Package™ which assures clients results for life. With over 400 locations spanning more than 38 states, Milan Laser Hair Removal is rapidly expanding its national presence. Joining Milan at this stage means becoming part of an ambitious and thriving brand that is continuously growing and evolving within the aesthetics industry.
The company is currently seeking a part-time Sales Receptionist for its Grand Rapids, MI location. This role is ideal for someone who thrives in a dynamic, customer-focused environment and is passionate about enhancing client satisfaction through personal engagement. The Sales Receptionist will play a critical role in managing the front desk and administrative operations, supporting both clients and medical staff. The position is part-time, offering 19-21 hours per week, with a rotating schedule that includes three workdays per week. Compensation is set at $18.00 per hour, with additional potential monthly bonuses available.
In this role, the Sales Receptionist will be deeply involved in creating exceptional client experiences by building and nurturing lasting relationships throughout their treatment journey. Engaging with clients to ensure their satisfaction, initiating conversations about service upgrades, and collecting valuable client feedback are key components of the job. Operational duties include managing incoming calls, scheduling, maintaining client records, and supporting the clinical team by preparing treatment rooms and escorting clients.
Milan Laser Hair Removal fosters a culture of collaboration and sales growth, encouraging team members to work together and exceed sales targets. The Sales Receptionist supports this culture by actively participating in team efforts to achieve monthly goals, demonstrating initiative, and efficiently completing operational tasks with minimal supervision. Beyond these responsibilities, the Sales Receptionist may be assigned additional duties to support broader organizational objectives, making it a versatile and integral role within the clinic.
Joining Milan Laser Hair Removal provides the opportunity to be part of a supportive and progressive team dedicated to delivering outstanding aesthetic services. The company values communication skills, confidentiality, teamwork, and a genuine passion for the aesthetics field. It offers a workplace environment that champions career advancement, commission opportunities, and a sense of community through benefits such as free laser hair removal services for employees and their partners. This role is tailored for individuals eager to contribute positively to client experiences and clinic success while building a rewarding career in the aesthetics industry.
The company is currently seeking a part-time Sales Receptionist for its Grand Rapids, MI location. This role is ideal for someone who thrives in a dynamic, customer-focused environment and is passionate about enhancing client satisfaction through personal engagement. The Sales Receptionist will play a critical role in managing the front desk and administrative operations, supporting both clients and medical staff. The position is part-time, offering 19-21 hours per week, with a rotating schedule that includes three workdays per week. Compensation is set at $18.00 per hour, with additional potential monthly bonuses available.
In this role, the Sales Receptionist will be deeply involved in creating exceptional client experiences by building and nurturing lasting relationships throughout their treatment journey. Engaging with clients to ensure their satisfaction, initiating conversations about service upgrades, and collecting valuable client feedback are key components of the job. Operational duties include managing incoming calls, scheduling, maintaining client records, and supporting the clinical team by preparing treatment rooms and escorting clients.
Milan Laser Hair Removal fosters a culture of collaboration and sales growth, encouraging team members to work together and exceed sales targets. The Sales Receptionist supports this culture by actively participating in team efforts to achieve monthly goals, demonstrating initiative, and efficiently completing operational tasks with minimal supervision. Beyond these responsibilities, the Sales Receptionist may be assigned additional duties to support broader organizational objectives, making it a versatile and integral role within the clinic.
Joining Milan Laser Hair Removal provides the opportunity to be part of a supportive and progressive team dedicated to delivering outstanding aesthetic services. The company values communication skills, confidentiality, teamwork, and a genuine passion for the aesthetics field. It offers a workplace environment that champions career advancement, commission opportunities, and a sense of community through benefits such as free laser hair removal services for employees and their partners. This role is tailored for individuals eager to contribute positively to client experiences and clinic success while building a rewarding career in the aesthetics industry.
Job Requirements
- High school diploma or equivalent (e.g., GED) required
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal required
- ability to demonstrate initiative and work independently required
- works well in a team environment required
- ability to maintain highly confidential information required
- ability to use a computer and sales software required
- ability to display a passion for the aesthetics industry required
- willingness to work weekends and evenings as needed by the business required
Job Qualifications
- High school diploma or equivalent
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed by the business
Job Duties
- Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- enhance each client’s experience by establishing a personal connection, ensuring their satisfaction at every interaction
- cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- efficiently complete clinic operational tasks with minimal direction
- answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- assist with cleaning the treatment rooms and help clients to their rooms
- perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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