Part-Time Sales Receptionist

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $18.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

401k retirement plan with vested employer match

Employee and spouse or legal partner receive free laser hair removal services

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal is one of the nation's premier laser hair removal providers, renowned for using only top-of-the-line lasers and employing licensed medical professionals to perform all treatments. With over 400 locations across more than 38 states, Milan Laser Hair Removal has established itself as a leading brand in the aesthetic industry, well-regarded for its exclusive Unlimited Package™ that guarantees clients results for life. The company is committed to innovation, quality, and customer satisfaction, aiming to expand its presence further to solidify its status as a national brand. This exciting growth phase makes it an excellent opportunity to join the Milan team and be part of a thriving and supportive work environment geared towards excellence in service and client care.

This particular role is for a part-time Sales Receptionist in Worcester, MA, offering $18.00 an hour plus potential monthly bonuses. The position involves working 19-21 hours per week, with a rotating schedule covering three days: Tuesday through Thursday in the first week and Wednesday, Thursday, and Saturday in the second week. The Sales Receptionist will serve as the first point of contact for clients, responsible for engaging and enhancing each client’s experience through personalized interactions. The role combines administrative, operational, and sales tasks, including managing front desk operations, answering calls, scheduling appointments, maintaining client records, and assisting with the upkeep of treatment rooms.

The ideal candidate will be someone who thrives in a fast-paced environment, demonstrates excellent communication skills, and is passionate about the aesthetics industry. Active involvement in promoting a positive team culture and meeting monthly sales goals is central to the position. This role requires a dedicated individual who can work independently while contributing effectively within a team. The Sales Receptionist will also have the opportunity to aid medical staff and support clinic operations to ensure smooth daily functioning. This combination of administrative efficiency, client relations, and sales activities makes the Sales Receptionist a crucial role in Milan Laser Hair Removal's ongoing success and expansion efforts.

Job Requirements

High school diploma or equivalent
administrative and/or sales experience preferred
exceptional communication skills, both written and verbal
ability to demonstrate initiative and work independently
ability to work well in a team environment
ability to maintain highly confidential information
proficiency in using computers and sales software
passion for the aesthetics industry
willingness to work weekends and evenings as needed by the business

Job Qualifications

High school diploma or equivalent
administrative and/or sales experience preferred
exceptional communication skills, both written and verbal
ability to demonstrate initiative and work independently
ability to work well in a team environment
ability to maintain highly confidential information
proficiency in using computers and sales software
passion for the aesthetics industry

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms
Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives