Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k retirement plan with vested employer match
Free laser hair removal services for employee and spouse or legal partner
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal stands out as one of the leading laser hair removal providers in the United States, recognized for its dedication to using state-of-the-art laser technology and employing licensed medical professionals to conduct all treatments. With over 400 locations across more than 38 states and ongoing plans for national expansion, Milan Laser Hair Removal continues to grow its presence as a trusted name in the aesthetic industry. The company is known for its commitment to client satisfaction, offering an exclusive Unlimited Package™ that guarantees lifetime results, setting them apart in the competitive market of laser hair removal services.
Join Milan Laser Hair Removal as a part-time Sales Receptionist in Kalamazoo, MI, a key role within a dynamic and expanding team. This position offers a competitive hourly wage of $18.00, plus potential monthly bonuses, with a schedule of 19-21 hours per week spread over three rotating days. The role is designed for individuals who thrive in fast-paced, client-focused environments and are passionate about enhancing customer experiences while supporting the operational excellence of the clinic.
As a Sales Receptionist, you will be the frontline ambassador for Milan’s Kalamazoo location, responsible for creating a welcoming atmosphere that fosters lasting client relationships and drives sales growth. Your day-to-day will involve managing front desk operations, engaging with clients personally to ensure their satisfaction, and collaborating closely with the medical and sales teams to meet clinic sales goals. You will also assist medical staff with treatment room maintenance and ensure that administrative tasks are completed efficiently and accurately. This role offers a unique blend of client interaction, administrative responsibilities, and team collaboration, making it ideal for someone eager to grow within the aesthetics industry.
With a focus on superior client service, the Sales Receptionist’s duties include initiating conversations that promote upsell opportunities and collecting client feedback through reviews, thereby directly influencing the clinic's reputation and sales performance. Operational tasks include handling incoming calls, scheduling and confirming appointments, updating client records, and supporting the smooth functioning of the clinic environment. Beyond these, you will also have the opportunity to take on additional tasks as assigned, contributing to broader departmental and organizational objectives.
This position provides an excellent foothold into the aesthetics industry with valuable career advancement opportunities. Milan Laser Hair Removal offers an inclusive and supportive work environment where teamwork and initiative are highly valued. Employee benefits include a 401k plan with vested employer match, complimentary laser hair removal services for employees and their spouses or legal partners, commission opportunities, and pathways for career growth, underscoring the company’s investment in its people. This role is perfect for a motivated individual who enjoys working in a team-oriented setting and wants to be part of a nationally recognized, client-focused company dedicated to excellence in the field of laser hair removal.
Join Milan Laser Hair Removal as a part-time Sales Receptionist in Kalamazoo, MI, a key role within a dynamic and expanding team. This position offers a competitive hourly wage of $18.00, plus potential monthly bonuses, with a schedule of 19-21 hours per week spread over three rotating days. The role is designed for individuals who thrive in fast-paced, client-focused environments and are passionate about enhancing customer experiences while supporting the operational excellence of the clinic.
As a Sales Receptionist, you will be the frontline ambassador for Milan’s Kalamazoo location, responsible for creating a welcoming atmosphere that fosters lasting client relationships and drives sales growth. Your day-to-day will involve managing front desk operations, engaging with clients personally to ensure their satisfaction, and collaborating closely with the medical and sales teams to meet clinic sales goals. You will also assist medical staff with treatment room maintenance and ensure that administrative tasks are completed efficiently and accurately. This role offers a unique blend of client interaction, administrative responsibilities, and team collaboration, making it ideal for someone eager to grow within the aesthetics industry.
With a focus on superior client service, the Sales Receptionist’s duties include initiating conversations that promote upsell opportunities and collecting client feedback through reviews, thereby directly influencing the clinic's reputation and sales performance. Operational tasks include handling incoming calls, scheduling and confirming appointments, updating client records, and supporting the smooth functioning of the clinic environment. Beyond these, you will also have the opportunity to take on additional tasks as assigned, contributing to broader departmental and organizational objectives.
This position provides an excellent foothold into the aesthetics industry with valuable career advancement opportunities. Milan Laser Hair Removal offers an inclusive and supportive work environment where teamwork and initiative are highly valued. Employee benefits include a 401k plan with vested employer match, complimentary laser hair removal services for employees and their spouses or legal partners, commission opportunities, and pathways for career growth, underscoring the company’s investment in its people. This role is perfect for a motivated individual who enjoys working in a team-oriented setting and wants to be part of a nationally recognized, client-focused company dedicated to excellence in the field of laser hair removal.
Job Requirements
- high school diploma or equivalent
- administrative and/or sales experience preferred
- exceptional communication skills both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed
Job Qualifications
- high school diploma or equivalent
- administrative and/or sales experience preferred
- exceptional communication skills both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed
Job Duties
- actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- enhance each client’s experience by establishing a personal connection ensuring their satisfaction at every interaction
- cultivate and nurture lasting relationships throughout their journey creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- efficiently complete clinic operational tasks with minimal direction
- answer incoming phone calls schedule and confirm appointments communicate with clients and maintain and update client records
- assist with cleaning the treatment rooms and help clients to their rooms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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