Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is recognized as one of the nation’s premier laser hair removal providers, distinguished by its commitment to quality through the use of top-tier laser technology and licensed medical professionals for all treatments. Operating with over 400 locations across more than 38 states, Milan is rapidly expanding and developing into a national brand, offering exceptional services backed by an exclusive Unlimited Package™ that guarantees client results for life. The company is dedicated to delivering safe, effective, and lasting hair removal solutions, ensuring the utmost client satisfaction and loyalty. This established organization prioritizes continuous growth and innovation within the aesthetics industry, creating a vibrant and supportive environment for both clients and employees alike.
This exciting opportunity is for a part-time Sales Receptionist located in the Grand Rapids (Grandville), MI region. The position offers a competitive wage of $18.00 per hour plus potential monthly bonuses, with a part-time commitment of approximately 19-21 hours per week. The schedule rotates across two weeks, incorporating three working days per week including Tuesday, Wednesday, Thursday one week and Wednesday, Thursday, Saturday the next. This role is crucial to maintaining the high standard of client experience Milan is known for and involves a wide range of responsibilities including engaging with clients to enhance satisfaction, administrating front desk operations such as answering calls and scheduling appointments, and supporting medical staff by maintaining the treatment rooms.
As a Sales Receptionist, you will be the first point of contact for many clients and will play a key role in fostering a welcoming atmosphere that promotes loyalty and repeat business. You are expected to build strong personal connections with clients, assist the clinic team in driving sales growth, and contribute to achieving monthly sales goals. Additionally, you will handle operational tasks efficiently and with minimal supervision while supporting the frontline medical staff. This role demands a candidate who possesses exceptional communication skills, great initiative, and the ability to work both independently and cooperatively within a team. Experience in administrative or sales functions is preferred along with a passion for the aesthetics and beauty industry. A willingness to work occasional weekends and evenings as required by business operations is also essential.
Joining Milan Laser Hair Removal means becoming part of an inclusive, respectful, and forward-thinking company that champions diversity and equal opportunity in its hiring practices. The organization offers benefits such as a 401k retirement plan with vested employer match, free laser hair removal services for employees and their spouses or legal partners, commission opportunities, and prospects for career advancement, making this an attractive position for those seeking a meaningful role in a flourishing industry.
This exciting opportunity is for a part-time Sales Receptionist located in the Grand Rapids (Grandville), MI region. The position offers a competitive wage of $18.00 per hour plus potential monthly bonuses, with a part-time commitment of approximately 19-21 hours per week. The schedule rotates across two weeks, incorporating three working days per week including Tuesday, Wednesday, Thursday one week and Wednesday, Thursday, Saturday the next. This role is crucial to maintaining the high standard of client experience Milan is known for and involves a wide range of responsibilities including engaging with clients to enhance satisfaction, administrating front desk operations such as answering calls and scheduling appointments, and supporting medical staff by maintaining the treatment rooms.
As a Sales Receptionist, you will be the first point of contact for many clients and will play a key role in fostering a welcoming atmosphere that promotes loyalty and repeat business. You are expected to build strong personal connections with clients, assist the clinic team in driving sales growth, and contribute to achieving monthly sales goals. Additionally, you will handle operational tasks efficiently and with minimal supervision while supporting the frontline medical staff. This role demands a candidate who possesses exceptional communication skills, great initiative, and the ability to work both independently and cooperatively within a team. Experience in administrative or sales functions is preferred along with a passion for the aesthetics and beauty industry. A willingness to work occasional weekends and evenings as required by business operations is also essential.
Joining Milan Laser Hair Removal means becoming part of an inclusive, respectful, and forward-thinking company that champions diversity and equal opportunity in its hiring practices. The organization offers benefits such as a 401k retirement plan with vested employer match, free laser hair removal services for employees and their spouses or legal partners, commission opportunities, and prospects for career advancement, making this an attractive position for those seeking a meaningful role in a flourishing industry.
Job Requirements
- high school diploma or equivalent (e.g., GED)
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed by the business
Job Qualifications
- high school diploma or equivalent
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed by the business
Job Duties
- actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- enhance each client’s experience by establishing a personal connection, ensuring their satisfaction at every interaction
- cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- efficiently complete clinic operational tasks with minimal direction
- answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- assist with cleaning the treatment rooms and help clients to their rooms
- perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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