Milan Laser Hair Removal logo

Part-Time Sales Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Rotating Shifts
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Benefits

401k retirement plan with vested employer match
Free laser hair removal services for employee and spouse or legal partner
Commission opportunities
Career advancement opportunities

Job Description

Milan Laser Hair Removal is one of the leading laser hair removal providers in the United States, known for delivering top-quality services through the use of advanced laser technology and licensed medical professionals. With over 400 locations spanning more than 38 states, Milan Laser Hair Removal has established itself as a trusted name in the aesthetic industry, committed to offering effective and lasting hair removal solutions. One of the company’s unique offerings is its Unlimited Package, which guarantees clients results for life, demonstrating the company’s confidence in its treatments and commitment to customer satisfaction. As a rapidly growing brand with plans to expand further nationally, Milan Laser Hair Removal provides an exciting and dynamic work environment for employees who are passionate about the beauty and wellness industry. The company prides itself on fostering a culture that values collaboration, innovation, and exceptional client service. Employment with Milan Laser Hair Removal in the Sales Receptionist role is part-time, with a scheduled 19-21 hours per week across rotating days. Compensation for this position is set at $18.00 per hour, plus potential monthly bonuses based on performance, reflecting the company’s recognition of its team’s contributions and success. The Sales Receptionist position based in the Bolingbrook, Illinois clinic is a vital role that directly contributes to the client experience and operational efficiency of the facility. This role involves engaging with clients to build strong relationships, ensuring their satisfaction throughout their experience with Milan Laser Hair Removal, and supporting the clinic’s medical staff in maintaining treatment rooms. As the first point of contact for many clients, the Sales Receptionist manages front desk operations including answering phone calls, scheduling appointments, and maintaining accurate client records. They also play an important part in achieving the clinic’s monthly sales goals by collaborating effectively with the team and promoting upsell opportunities to clients. The Sales Receptionist is expected to be a proactive team member who can complete operational tasks efficiently and work with minimal supervision. This role requires strong communication skills, a friendly and approachable demeanor, and a passion for the aesthetics industry. The position also involves some cleaning and logistical support to ensure a welcoming and professional environment for clients. This opportunity at Milan Laser Hair Removal is ideal for individuals who enjoy working in a team-oriented setting while maintaining attention to detail and taking initiative to contribute to the clinic’s success. The company supports employee development and offers career advancement opportunities to those who demonstrate dedication and skill. Overall, this role offers a blend of administrative, sales, and client service responsibilities that are critical to maintaining Milan Laser Hair Removal’s reputation for excellence and client satisfaction.

Job Requirements

  • High school diploma or equivalent
  • administrative and/or sales experience preferred
  • exceptional communication skills required
  • ability to take initiative and work independently required
  • ability to work well in a team environment required
  • ability to maintain confidentiality required
  • proficiency with computer and sales software required
  • passion for the aesthetics industry required
  • willingness to work weekends and evenings as needed

Job Qualifications

  • High school diploma or equivalent
  • exceptional communication skills, both written and verbal
  • ability to demonstrate initiative and work independently
  • works well in a team environment
  • ability to maintain highly confidential information
  • ability to use a computer and sales software
  • passion for the aesthetics industry

Job Duties

  • Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
  • enhance each client's experience by establishing a personal connection and ensuring satisfaction at every interaction
  • cultivate and nurture lasting relationships throughout the client journey
  • initiate conversations about upsell opportunities and gather client feedback through reviews
  • efficiently complete clinic operational tasks with minimal direction
  • answer incoming phone calls, schedule and confirm appointments, and maintain client records
  • assist with cleaning treatment rooms and escort clients to their rooms

Job Criteria

Experience

Mid Level (3-7 years)


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