Part-Time Sales Receptionist

St. Charles, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.50 - $20.50

Work Schedule

Rotating Shifts

Benefits

401k retirement plan with vested employer match

Employee and spouse or legal partner receive free laser hair removal services

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal is a leading provider in the laser hair removal industry, widely recognized as one of the nation's premier establishments for delivering high-quality aesthetic treatments. With more than 400 locations spread across 38 states, Milan Laser Hair Removal has solidified its reputation for utilizing top-of-the-line laser technology operated exclusively by licensed medical professionals to ensure the highest standards of safety and effectiveness. The company’s unique Unlimited Package™ offers clients lifetime guaranteed results, setting Milan apart from competitors and affirming its commitment to customer satisfaction and confidence. As Milan Laser Hair Removal rapidly expands its footprint, it is transitioning into a nationally recognized brand, offering exciting growth opportunities for team members who want to be part of a dynamic and forward-thinking company.

We are currently seeking a part-time Sales Receptionist to join our vibrant team at the St. Louis (Town and Country), MO location. This position is ideal for individuals passionate about providing outstanding customer service in the aesthetics industry and eager to contribute to a collaborative and goal-oriented environment. The role requires working 19-21 hours per week on a rotating schedule that includes Tuesdays, Wednesdays, Thursdays, and Saturdays on alternate weeks, offering a flexible work-life balance while being actively involved in the daily operational and client experience functions of the clinic.

As a Sales Receptionist at Milan Laser Hair Removal, you will be the frontline ambassador of our brand, ensuring every client interaction is positive, welcoming, and tailored to enhance their overall journey with us. Your responsibilities will include managing all front desk activities such as answering incoming calls, scheduling appointments, and assisting medical staff with maintaining clean and organized treatment rooms. Beyond administrative tasks, you will engage with clients to build meaningful and lasting relationships, initiating upsell conversations and collecting valuable feedback to support the clinic’s growth objectives. Collaborative teamwork is a cornerstone of this role, and you will work closely with management and clinical staff to meet monthly sales targets and help drive continuous clinic success.

This position offers a unique blend of customer service, sales, and operational responsibilities, making it an excellent opportunity for individuals who thrive in a fast-paced, client-centered setting. At Milan Laser Hair Removal, career advancement opportunities and commission incentives are available to reward your contributions and support your professional growth within the organization. Additionally, as part of our compassionate and inclusive culture, we provide benefits such as 401k retirement plans with vested employer match and complimentary laser hair removal services for employees and their spouses or legal partners. Joining Milan means being part of a progressive team committed to excellence in aesthetics, customer satisfaction, and workplace diversity, making it an exciting time to build your career in this thriving sector.

Job Requirements

High school diploma or equivalent (e.g., GED)
administrative and/or sales experience preferred
exceptional communication skills, both written and verbal
ability to demonstrate initiative and work independently
works well in a team environment
ability to maintain highly confidential information
ability to use a computer and sales software
ability to display a passion for the aesthetics industry
willingness to work weekends and evenings as needed by the business

Job Qualifications

High school diploma or equivalent
administrative and/or sales experience preferred
exceptional communication skills both written and verbal
ability to demonstrate initiative and work independently
ability to work well in a team environment
ability to maintain highly confidential information
proficiency in using a computer and sales software
passion for the aesthetics industry
willingness to work weekends and evenings as needed

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
initiate conversations with clients about upsell opportunities and gather their feedback through reviews
efficiently complete clinic operational tasks with minimal direction
answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
assist with cleaning the treatment rooms and help clients to their rooms
perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives