Part-Time Sales Receptionist

Milan Laser Hair Removal is recognized as one of the nation’s premier providers of laser hair removal services, operating with a commitment to excellence and client satisfaction. The company boasts over 400 locations across more than 38 states, with ambitious plans to expand further into a national brand. What sets Milan apart in the competitive aesthetics industry is the use of top-of-the-line laser technology combined with treatments delivered exclusively by licensed medical professionals. This commitment ensures that clients receive safe, effective, and high-quality care every time they visit. Moreover, Milan Laser Hair Removal offers a unique Unlimited Package™, guaranteeing lifetime results for clients, a standout feature that emphasizes their confidence in service quality and customer satisfaction.

As the company continues to grow, it is an exciting time to join the Milan team and become part of a forward-thinking, client-centric organization dedicated to beauty and wellness. Milan’s culture promotes a collaborative environment where employees are empowered to contribute meaningfully to the company’s success while advancing their own careers in a supportive setting.

We are currently seeking a part-time Sales Receptionist to join our dynamic team located in Kalamazoo (Comstock), MI. This role is essential in shaping the client experience and managing the frontline of the clinic's operations. The position offers $18.00 per hour with the potential for monthly bonuses, and involves working approximately 21-22 hours per week on a rotating three-day schedule that alternates between Monday-Wednesday and Thursday-Saturday. This flexible schedule allows for work-life balance while fulfilling a vital operational role within the clinic.

As a Sales Receptionist, you will be the welcoming face that clients first encounter, responsible for engaging them throughout their journey with Milan Laser Hair Removal. Your role will prioritize enhancing customer satisfaction by building personal connections and fostering long-term relationships. This includes answering phone calls, scheduling and confirming appointments, maintaining accurate client records, and assisting medical personnel in maintaining treatment rooms. The Sales Receptionist also plays a pivotal role in promoting sales growth by collaborating with the clinic team to meet monthly sales targets, identifying upsell opportunities, and gathering client feedback to support continuous improvement.

Operational efficiency and excellent communication skills are critical for success in this role. You will be expected to perform clinic operational tasks independently with minimal supervision while maintaining confidentiality and professionalism at all times. Being a team player who thrives in a collaborative environment will help you excel and contribute to the positive culture at Milan Laser Hair Removal.

Joining Milan means becoming part of a company that values diversity, inclusivity, and equal opportunity. Milan does not discriminate on any basis including race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality, and is committed to making reasonable accommodations for individuals with disabilities. This is a fantastic opportunity for someone with a passion for the aesthetics industry, exceptional customer service skills, and the initiative to take ownership of their role in a growing company that values both its clients and its employees.