Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.75 - $18.25
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k Retirement Plan
Free laser hair removal services for employee and spouse or legal partner
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is recognized as one of the nation's leading laser hair removal providers, known for its commitment to quality, safety, and customer satisfaction. With over 400 locations spanning more than 38 states, Milan Laser Hair Removal has established itself as a trusted brand in the aesthetics industry. Founded on the principle of delivering top-notch laser hair removal treatments, the company utilizes the latest, most advanced laser technology operated exclusively by licensed medical professionals. This ensures not only effective and safe treatments but also a premium client experience. One of the standout features of Milan's service is the exclusive Unlimited Package™, which guarantees clients results for life, a promise that underscores the company's confidence in its services and dedication to client satisfaction. The company's rapid expansion plans position it as a national leader, creating an exciting environment for employees to grow alongside the brand and take part in shaping the future of aesthetic care. Milan Laser Hair Removal places a strong emphasis on fostering a collaborative work culture that values innovation, customer care, and continuous improvement. This culture supports employees at all levels to excel in their roles and contribute meaningfully to the organization’s ongoing success.
The role of Sales Receptionist at Milan Laser Hair Removal in Fort Myers, FL, is a vital position designed for individuals passionate about client engagement and administrative excellence within a dynamic, fast-growing company. This part-time role involves working between 19 to 21 hours per week, with a rotating schedule that includes both weekdays and weekends, enabling flexibility and work-life balance. As a Sales Receptionist, you will be the first point of contact for clients entering the clinic, playing a crucial role in enhancing client satisfaction by cultivating positive relationships and ensuring an exceptional experience from the moment they arrive. Your responsibilities include managing administrative and front desk operations such as answering incoming calls, scheduling appointments, and maintaining client records, all of which are critical to the smooth functioning of the clinic. You will also assist medical staff with maintaining treatment rooms and contribute to the achievement of monthly sales goals through active collaboration with the clinic team. The role demands exceptional communication skills, both verbal and written, combined with the ability to work independently and take initiative while also thriving in a team environment. Moreover, individuals in this position should demonstrate a passion for the aesthetics industry and a commitment to upholding the confidentiality and privacy of client information. This role offers the unique opportunity to be part of a nationally respected brand during a period of exciting growth, with avenues for personal and professional development, including career advancement and commission opportunities. If you are someone who enjoys connecting with people, excels in a fast-paced setting, and is eager to contribute to a winning team, the Sales Receptionist position at Milan Laser Hair Removal might be the perfect fit for you.
The role of Sales Receptionist at Milan Laser Hair Removal in Fort Myers, FL, is a vital position designed for individuals passionate about client engagement and administrative excellence within a dynamic, fast-growing company. This part-time role involves working between 19 to 21 hours per week, with a rotating schedule that includes both weekdays and weekends, enabling flexibility and work-life balance. As a Sales Receptionist, you will be the first point of contact for clients entering the clinic, playing a crucial role in enhancing client satisfaction by cultivating positive relationships and ensuring an exceptional experience from the moment they arrive. Your responsibilities include managing administrative and front desk operations such as answering incoming calls, scheduling appointments, and maintaining client records, all of which are critical to the smooth functioning of the clinic. You will also assist medical staff with maintaining treatment rooms and contribute to the achievement of monthly sales goals through active collaboration with the clinic team. The role demands exceptional communication skills, both verbal and written, combined with the ability to work independently and take initiative while also thriving in a team environment. Moreover, individuals in this position should demonstrate a passion for the aesthetics industry and a commitment to upholding the confidentiality and privacy of client information. This role offers the unique opportunity to be part of a nationally respected brand during a period of exciting growth, with avenues for personal and professional development, including career advancement and commission opportunities. If you are someone who enjoys connecting with people, excels in a fast-paced setting, and is eager to contribute to a winning team, the Sales Receptionist position at Milan Laser Hair Removal might be the perfect fit for you.
Job Requirements
- high school diploma or equivalent (e.g., GED) required
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal required
- ability to demonstrate initiative and work independently required
- works well in a team environment required
- ability to maintain highly confidential information required
- ability to use a computer and sales software required
- ability to display a passion for the aesthetics industry required
- willingness to work weekends and evenings as needed by the business required
Job Qualifications
- high school diploma or equivalent
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed by the business
Job Duties
- actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
- cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- efficiently complete clinic operational tasks with minimal direction
- answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- assist with cleaning the treatment rooms and help clients to their rooms
- perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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