Milan Laser Hair Removal logo

Part-Time Sales Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.25 - $16.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities

Job Description

Milan Laser Hair Removal is widely recognized as one of the nation’s premier laser hair removal providers, dedicated to delivering outstanding results through the use of advanced technology and licensed medical professionals. With over 400 locations spread across more than 38 states, Milan Laser Hair Removal is rapidly expanding into a national brand and is committed to establishing itself as a leader in the aesthetic industry. The company’s dedication to quality is evident in its use of state-of-the-art lasers and its exclusive Unlimited Package™ that guarantees clients results for life. This focus on innovation, client satisfaction, and inclusivity has made Milan Laser Hair Removal a trusted name for people seeking safe, effective, and long-lasting hair removal solutions.

Joining Milan Laser Hair Removal means becoming part of a vibrant and forward-thinking team that prioritizes both employee growth and customer experience. The company culture encourages collaboration, continuous learning, and career advancement opportunities, making it an excellent choice for professionals passionate about aesthetics and customer service.

The Part-Time Sales Receptionist role at Milan Laser Hair Removal in Lafayette, LA, offers an exciting opportunity to engage directly with clients while supporting operational and administrative functions of the clinic. This position involves working approximately 21-22 hours per week on a rotating schedule across three days, helping ensure smooth day-to-day clinic operations and elevating the client experience through personalized interactions. The primary goal is to build and nurture meaningful client relationships that enhance satisfaction and loyalty throughout their treatment journey.

As a Sales Receptionist, this vital role requires a blend of excellent communication skills and proactive sales engagement. The ideal candidate will be responsible for answering incoming calls, scheduling appointments, managing client records, assisting medical staff in maintaining clean and organized treatment rooms, and supporting the clinic team in meeting monthly sales goals. Beyond routine operational tasks, this position presents the chance to contribute directly to the growth of Milan Laser Hair Removal by initiating upselling conversations, gathering valuable client feedback, and fostering a welcoming, supportive atmosphere.

Apart from duties specific to customer interaction and sales, the Sales Receptionist also plays an indispensable role in ensuring the clinic functions efficiently. This includes performing administrative tasks independently with minimal supervision and assisting clients comfortably throughout their visits. The role demands attention to detail, confidentiality, and the ability to thrive in a dynamic team setting where collaboration is key.

Milan Laser Hair Removal not only offers a rewarding work environment but also recognizes and rewards employee contributions through a variety of benefits such as a 401k plan with employer match, free laser hair removal services for employees and their spouses or legal partners, commission opportunities, and potential career growth paths within the organization. This commitment to employee well-being and professional growth reflects Milan’s status as an employer of choice in the aesthetics field.

In summary, the Part-Time Sales Receptionist at Milan Laser Hair Removal is a crucial position that combines client engagement, administrative support, and sales assistance to uphold the company’s reputation for excellence. This role suits individuals who are passionate about customer service, eager to learn, and motivated to contribute to an expanding, industry-leading company. If you seek a dynamic work environment with meaningful client interactions and growth prospects, Milan Laser Hair Removal provides an exceptional platform to develop your career in the aesthetics industry.

Job Requirements

  • High school diploma or equivalent
  • Administrative and/or sales experience preferred
  • Exceptional communication skills, both written and verbal
  • Ability to demonstrate initiative and work independently
  • Works well in a team environment
  • Ability to maintain highly confidential information
  • Ability to use a computer and sales software
  • Ability to display a passion for the aesthetics industry
  • Willingness to work weekends and evenings as needed by the business

Job Qualifications

  • High school diploma or equivalent
  • Administrative and/or sales experience preferred
  • Exceptional communication skills, both written and verbal
  • Ability to demonstrate initiative and work independently
  • Works well in a team environment
  • Ability to maintain highly confidential information
  • Ability to use a computer and sales software
  • Ability to display a passion for the aesthetics industry
  • Willingness to work weekends and evenings as needed by the business

Job Duties

  • Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
  • Enhance each client’s experience by establishing a personal connection, ensuring their satisfaction at every interaction
  • Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
  • Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
  • Efficiently complete clinic operational tasks with minimal direction
  • Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
  • Assist with cleaning the treatment rooms and help clients to their rooms
  • Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Job Criteria

Experience

Mid Level (3-7 years)


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