
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $17.99
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
Employee Discounts
flexible scheduling
Job Description
IHG Hotels & Resorts is a globally recognized hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. With a commitment to quality, innovation, and sustainability, IHG has established itself as a leader in the hospitality industry, operating more than 6,000 hotels in nearly 100 countries worldwide. The company’s focus on guest satisfaction and employee development has created a culture where both staff and customers feel valued and inspired.
This opportunity is for the role of a Room Attendant at IHG Hotels & Resorts. The Room Attendant plays a crucial role in maintaining the cleanliness and comfort of guest rooms and suites, ensuring each space is fresh, inviting, and meets the high standards expected by guests. Working in this position means being the face of hospitality within the hotel, as you help create a relaxing sanctuary for visitors whether they are unwinding after a busy day or catching up on work. This role requires attention to detail, physical stamina, and a positive attitude to consistently deliver outstanding service.
The responsibilities of a Room Attendant include thorough cleaning and preparation of rooms, replenishing supplies and amenities, assisting guests with their needs, and cooperating with supervisors and other hotel departments to uphold safety and quality standards. You will also be responsible for the careful handling of lost and found property, monitoring inventory to minimize waste, and contributing to teamwork in ad-hoc duties or deep cleaning projects. The role demands adherence to safety protocols and the professional presentation of oneself, wearing the uniform with pride.
The Room Attendant position is physically demanding, involving standing for long periods, lifting items up to 50 pounds, and performing tasks that may require bending or kneeling. Shift flexibility is important, as the job may include working evenings, weekends, and holidays. Compensation for this role ranges from $15.00 to $17.99 per hour, reflecting the skills and dedication required.
IHG Hotels & Resorts values its employees and provides a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401k retirement plan, and other benefits to eligible staff. Joining IHG means becoming part of a diverse team of more than 370,000 colleagues worldwide, all driven by passion, innovation, and collaboration. Even if you do not meet every single requirement perfectly, IHG encourages potential candidates to apply and start their journey within an inclusive and supportive work environment where ambition and growth are embraced.
Working as a Room Attendant at IHG Hotels & Resorts offers more than just a job; it’s an opportunity to contribute to memorable guest experiences and be an integral part of a respected global hospitality brand. Your efforts help maintain the hotel’s reputation for excellence and ensure guests enjoy their stay in comfortable, spotless surroundings. At IHG, your role is valued, and your professional development is supported as you advance your career in hospitality.
This opportunity is for the role of a Room Attendant at IHG Hotels & Resorts. The Room Attendant plays a crucial role in maintaining the cleanliness and comfort of guest rooms and suites, ensuring each space is fresh, inviting, and meets the high standards expected by guests. Working in this position means being the face of hospitality within the hotel, as you help create a relaxing sanctuary for visitors whether they are unwinding after a busy day or catching up on work. This role requires attention to detail, physical stamina, and a positive attitude to consistently deliver outstanding service.
The responsibilities of a Room Attendant include thorough cleaning and preparation of rooms, replenishing supplies and amenities, assisting guests with their needs, and cooperating with supervisors and other hotel departments to uphold safety and quality standards. You will also be responsible for the careful handling of lost and found property, monitoring inventory to minimize waste, and contributing to teamwork in ad-hoc duties or deep cleaning projects. The role demands adherence to safety protocols and the professional presentation of oneself, wearing the uniform with pride.
The Room Attendant position is physically demanding, involving standing for long periods, lifting items up to 50 pounds, and performing tasks that may require bending or kneeling. Shift flexibility is important, as the job may include working evenings, weekends, and holidays. Compensation for this role ranges from $15.00 to $17.99 per hour, reflecting the skills and dedication required.
IHG Hotels & Resorts values its employees and provides a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401k retirement plan, and other benefits to eligible staff. Joining IHG means becoming part of a diverse team of more than 370,000 colleagues worldwide, all driven by passion, innovation, and collaboration. Even if you do not meet every single requirement perfectly, IHG encourages potential candidates to apply and start their journey within an inclusive and supportive work environment where ambition and growth are embraced.
Working as a Room Attendant at IHG Hotels & Resorts offers more than just a job; it’s an opportunity to contribute to memorable guest experiences and be an integral part of a respected global hospitality brand. Your efforts help maintain the hotel’s reputation for excellence and ensure guests enjoy their stay in comfortable, spotless surroundings. At IHG, your role is valued, and your professional development is supported as you advance your career in hospitality.
Job Requirements
- High school diploma or equivalent
- Physical fitness and ability to stand for long periods
- Ability to lift and move items weighing up to 50 pounds
- Basic literacy skills including reading, writing, and math
- Flexible availability to work nights, weekends, and holidays
- Willingness to wear protective equipment
- Ability to communicate effectively and work well in a team
- Commitment to following safety procedures
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience is an advantage
- Basic literacy skills including reading, writing, and math
- Ability to work flexible shifts including nights, weekends, and holidays
- Physical fitness to perform demanding tasks
- Good communication and teamwork skills
- Attention to detail and commitment to safety protocols
Job Duties
- Make sure rooms are always at their best and meet hotel standards
- Help guests with requests such as providing toothbrushes or directions
- Keep supervisor updated on room service progress and alert them to any needed repairs
- Follow safety procedures and wear protective equipment as required
- Keep on top of supplies and amenities while minimizing waste
- Reunite lost items with their owners and log lost and found property
- Wear uniform with pride and look professional
- Perform other ad-hoc duties as assigned
- Monitor and control supplies and amenities within housekeeping
- Report and log all lost and found items according to procedures
- Work as part of a team and communicate with other departments
- Assist with deep cleaning projects regularly
- Perform turndown duties when needed
Job Criteria
Experience
No experience required
Job Location
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