Part- Time Restaurant Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Viceroy Hotels & Resorts is a distinguished leader in the modern luxury hospitality industry, known for delivering unique and culturally enriched experiences that resonate deeply with guests. The brand is committed to immersing its visitors in authentic narratives that reflect the essence of each destination, blending luxury with local culture to create memorable stays. Their portfolio is a collection of exclusive hotels and resorts situated in captivating locations around the world including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve—with a new property set to open in Sun Valley, Idaho, in summer 2026. This widespread presence showcases Viceroy's passion for offering vibrant, artful, and adventurous environments that appeal to diverse tastes and preferences.

Located in the eclectic Logan Circle neighborhood of Washington D.C., Viceroy Washington DC melds contemporary luxury with the energy of an urban artistic community. Nestled off the bustling 14th Street Corridor, it stands within walking distance of unique shops, galleries, bars, and restaurants. Viceroy Washington DC serves not only as an accommodation hub but as a vibrant cultural host, welcoming guests seeking a dynamic city experience paired with sophisticated comfort.

The role of the Restaurant Server at Viceroy Washington DC is crucial in delivering exemplary service and hospitality that the brand is known for. This position demands attentiveness, courtesy, and efficiency in assisting guests with their dining needs. The Restaurant Server must be well-versed in the operations of the restaurant, lounges, and room service, supporting all facets of food and beverage service. Responsibilities include delivering orders accurately, managing payment transactions, and maintaining a clean and well-stocked dining environment. This role acts as a primary point of contact between the hotel and its guests, requiring excellent communication skills, a friendly demeanor, and a thorough knowledge of the menu and specials. Furthermore, the server is expected to uphold the highest standards of customer service by anticipating guest needs, upselling menu items, and ensuring overall guest satisfaction with every interaction.

The position requires physical stamina, the ability to multitask effectively, and a service-oriented mindset. It offers an exciting opportunity to be part of a reputed luxury hospitality brand that values creativity, cultural connection, and personalized guest experiences. Potential candidates should be prepared for flexible scheduling and the dynamic nature of a luxury hotel environment. Being part of the Viceroy team means contributing to an innovative hospitality culture that is as much about memorable experiences as it is about premium service standards.

Job Requirements

  • High School diploma or equivalent
  • Experience in hotel or related field preferred
  • Ability to stand for entire shift
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • Must be able to carry trays of food and beverages efficiently
  • Must communicate effectively with guests and employees
  • Ability to multitask and meet deadlines
  • Attend all required meetings and trainings
  • Maintain high personal grooming and proper uniform
  • Follow hotel safety and operational standards
  • Problem-solving skills
  • Cross-train in other hotel related areas
  • Maintain confidentiality of information
  • Show initiative and anticipate guest or operational needs

Job Qualifications

  • High School diploma or equivalent
  • Experience in a hotel or related field preferred
  • Ability to stand for entire shifts
  • Ability to carry full trays of food and beverages
  • Effective verbal and written communication skills
  • Excellent listening and problem-solving abilities
  • Ability to multitask and prioritize tasks
  • Flexible and willing to work long hours
  • Attendance at all required meetings and trainings
  • Maintain high standards of personal appearance and grooming
  • Comply with hotel standards and safety regulations
  • Ability to maintain confidentiality
  • Positive and friendly demeanor

Job Duties

  • Be attentive, friendly, helpful, and courteous to all guests, managers, and employees
  • Be familiar with the organization of the restaurant, lounges, and room service and understand the function of each job position
  • Have a thorough knowledge of menus and current specials in applicable outlets
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
  • Pre-bus all tables removing soiled dishes after each course
  • Be familiar with the operation of the P.O.S system
  • Perform cashiering functions by closing checks and preparing end of shift paperwork
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
  • Ensure that tables and side stands are kept stocked, tidy and clean
  • Keep all beverages at least 3/4 full
  • Breakdown trays of soiled dishes and linen in the dishroom according to standards
  • Answer the telephone according to standards
  • Consistently upsell food, beverage, and promotional items to guests
  • Be familiar with fire extinguishers, locations, and know how to use them
  • Receive and deliver food and beverage orders and collect payment
  • Ensure overall guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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