Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies
Job Description
Cinemark is a leading global cinema chain renowned for its commitment to delivering unforgettable movie experiences to audiences worldwide. With a strong presence in the entertainment industry, Cinemark operates numerous theaters that not only screen the latest blockbuster films but also focus on providing exceptional customer service and an engaging atmosphere. As a company devoted to innovation and growth, Cinemark offers a dynamic work environment where employees can thrive and develop professionally. The company takes pride in its dedication to quality, guest satisfaction, and maintaining high operational standards across all its locations. A career at Cinemark means more than just... Show More
Job Requirements
- Must be at least 18 years of age
- High school or G.E.D. graduate preferred
- Minimum of 1-2 years of restaurant supervisory experience preferred
- Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
- Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
- Management members who work with alcohol are required to complete a Safe Alcohol Service training program
- Availability to work flexible hours which include evenings, weekends, and holidays
- Requires regular and consistent attendance
- Has an energetic and friendly attitude during each shift
- Provides excellent guest service
- Accurate cash handling and basic math skills
- Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities
- Must be able to effectively and regularly converse in and comprehend English
- Ability to work in a team environment and independently
- Ability to take and follow direction
- Responds with a sense of urgency
- Excellent time management, organizational skills, and attention to detail
- Ability to recruit, train, and lead others
- Must be able to resolve conflict
- Bilingual English/Spanish preferred
Job Qualifications
- High school or G.E.D. graduate preferred
- Minimum of 1-2 years of restaurant supervisory experience preferred
- Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
- Completion of basic food handling training and obtaining any local or state mandated certification, health card, or food handlers permit where required
- Management members who work with alcohol are required to complete a Safe Alcohol Service training program
- Bilingual English/Spanish preferred
- Ability to recruit, train, and lead others
- Ability to resolve conflict
- Excellent time management, organizational skills, and attention to detail
Job Duties
- Trains and coaches team members to serve food and drinks to guests in a courteous and timely manner
- Interacts verbally with guests creating a friendly and upbeat atmosphere
- Completes assigned administrative functions
- Ensures cash handling procedures are completed according to company and brand policy
- Manages service of alcohol according to all state and federal laws and regulations
- Conducts regular inventory and ordering as necessary
- Accepts and audits deliveries
- Adheres to budgets, increasing profits through cost management and sales growth
- Handles complex and challenging customer service scenarios
- Ensures that team members follow the dress code
- Learns and follows the policies and procedures as established in Cinemark’s guidelines
- Enforces these with all staff fairly and consistently
- Reports all employee relations issues to the General Manager and in the absence of the General Manager, management should report employee relations issues to www.convercent.com
- All management members must follow the employee relations reporting protocol
- All management members are held at a high work ethic standard and code of conduct
- Consistently identifies and sanitizes employee and guest high-contact areas
- Properly utilizes personal protective equipment while completing position-specific tasks
- Adapts to the frequency and scope of required cleaning tasks
- Properly addresses any safety or security issues
- Performs other work-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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