Billion Automotive logo

Part time Receptionist (Iowa City, IA)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.50 - $20.25
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) match

Job Description

Billion Automotive is a reputable, family-owned automotive business that has been serving customers since 1935. With over 85 years of dedication to customer satisfaction, Billion Automotive has grown into a respected multi-state organization operating more than 25 locations across South Dakota, Iowa, and Minnesota. The foundation of the company lies in its commitment to providing excellent service, building long-lasting relationships, and fostering a trustworthy and welcoming environment for all customers. This strong legacy of excellence has helped Billion Automotive become a leader in the automotive sales industry, establishing a solid reputation in each community it serves.

The Part-Time Receptionist role at Billion Automotive is a vital position within the company, designed to ensure smooth, professional, and efficient communication both inside and outside of the dealership. As the first point of contact for customers entering the showroom or calling the dealership, the receptionist plays a critical role in shaping the customer experience. The role involves greeting showroom visitors warmly, identifying the purpose of their visit, and directing them to the appropriate department or personnel. Additionally, the receptionist manages incoming phone calls, directing them or taking messages as necessary with professionalism and efficiency.

Beyond answering calls and welcoming visitors, the receptionist is responsible for various clerical duties supporting the office staff, such as typing memos, correspondence, reports, and assisting with specific dealership administrative tasks, including car deals, title paperwork, and inventory stocking. Emphasis is placed on maintaining a professional appearance and demeanor that reflects the company’s esteemed reputation.

This part-time position is an excellent opportunity for individuals who excel in multitasking and performing clerical responsibilities in a dynamic environment. Having experience with multi-line phone systems and a valid driver’s license are important qualifications. Billion Automotive values employees who are courteous, professional, and able to efficiently manage multiple communication channels simultaneously, helping contribute to a seamless and positive customer journey.

At Billion Automotive, the work environment is supportive, and the company fosters a culture where employees are empowered to do their best work. Full-time employees enjoy a comprehensive benefits package including medical, dental, and vision insurance, company-paid life insurance, and optional buy-in plans for critical illness, disability, and additional life coverage. Paid time off and 401(k) match programs demonstrate the company’s commitment to employee well-being and future security. While this role is part-time, it provides an opportunity to join a successful and growing team with a strong community presence and excellent employee care standards.

Job Requirements

  • Multi-line phone experience and ability to multi-task
  • valid driver's license

Job Qualifications

  • Multi-line phone experience
  • valid driver's license

Job Duties

  • Greets showroom customers and determines the nature of their visit
  • directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
  • answers incoming phone calls and directs caller to appropriate department or individual or takes a thorough message
  • communicates with callers and visitors in a professional, friendly, and efficient manner
  • types memos, correspondence, reports, and other documents
  • assists office staff with clerical duties as requested such as car deals, title work, and stocking in inventory
  • maintains a professional appearance including professional attire
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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