Part Time Receptionist

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

Positive work culture

Professional development opportunities

Flexible part-time schedule

Supportive team environment

Opportunity for growth

Job Description

BOYD is a renowned company dedicated to enhancing the confidence and well-being of its clients through exceptional aesthetic and medical services. Located in Ann Arbor, BOYD has developed a positive and inclusive work culture that prioritizes employee satisfaction and professional growth. The company's mission revolves around helping individuals look and feel their best, fostering strong community relationships, and delivering outstanding care in a warm, welcoming environment. As a leader in the aesthetic and medical services industry, BOYD continuously adapts and grows to meet the evolving needs of its patients, creating a dynamic and supportive workplace for its team members.

The part-time Receptionist role at BOYD's Ann Arbor location is vital to the smooth operation of the office and the overall patient experience. This position involves managing patient interactions from the moment they enter the facility until the conclusion of their visit, ensuring that every touchpoint is positive and efficient. The ideal candidate will possess excellent customer service skills, a friendly demeanor, and a genuine enthusiasm for building meaningful relationships with patients. Responsibilities include appointment scheduling, recordkeeping, maintaining accurate patient accounts, and adhering strictly to HIPAA regulations and company protocols. This role offers an opportunity to work in a fast-paced, evolving environment where change is embraced and continuous learning is encouraged. By joining BOYD, the Receptionist becomes part of a dedicated team focused on delivering exceptional service and fostering a community-centric atmosphere. This position is tailored for individuals who thrive on independence while also valuing teamwork and support. Overall, the role provides a meaningful career path for those passionate about healthcare administration and customer interaction within the aesthetic and medical service industry.

Job Requirements

Experience in a medical office environment with a focus on customer service
Aesthetic, family practice, dermatology, or plastic surgery office experience preferred
Positive, hardworking attitude
Must be a self-starter enjoy independence and be a team player
Willingness to stay current on product lines and service offerings
Ability to adapt to change and growth
Commitment to 100 percent support of all team members

Job Qualifications

Experience in a medical office environment with a focus on customer service
Aesthetic, family practice, dermatology, or plastic surgery office experience preferred
Positive, hardworking attitude
Must be a self-starter and enjoy independence
Ability to work well as part of a team
Strong communication skills

Job Duties

Facilitate positive patient experience from first impressions walking through the door to checking out after receiving services
Schedule appointments through in-person interaction and phone calls with patients
Assist with recordkeeping ensuring all records are accurate and complete
Maintain patient accounts by obtaining necessary intake forms prior to scheduled services
Strong communication skills and ability to follow up with patients in a professional and timely manner
Adhere to protocol guidelines and HIPAA