Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Paid Time Off
short-term disability
long-term disability
401k
Life insurance
Job Description
Rochester Motor Cars is a distinguished automotive dealership committed to providing unparalleled quality automotive products and exceptional service to its diverse customer base. With a focus on exceeding customer and employee expectations, the organization has established a reputation for reliability, loyalty, and superior client satisfaction. As an industry leader, Rochester Motor Cars prides itself on fostering a welcoming, professional, and customer-centric environment that supports ongoing growth and excellence. Their mission centers on ensuring that both customers and employees experience satisfaction that translates into long-lasting relationships and brand loyalty.
The company offers a comprehensive range of automotive services including sales,... Show More
The company offers a comprehensive range of automotive services including sales,... Show More
Job Requirements
- High school diploma or equivalent required
- previous customer service experience preferred
- strong phone, computer and email skills
- excellent verbal and written communication
- team-oriented with desire to achieve both individual and collective goals
- excellent time management and organizational skills
- works well under pressure
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- strong phone, computer and email skills
- excellent verbal and written communication
- team-oriented with desire to achieve both individual and collective goals
- excellent time management and organizational skills
- works well under pressure
Job Duties
- Manage high volume of incoming calls
- ensure all incoming calls are answered efficiently and professionally
- place outbound calls as needed
- follow-up with existing customers to confirm satisfaction and generate leads
- provide exceptional customer experience
- contribute to high CSI scores
- enter and/or update customer information into the CRM system
- be a liaison between customers and the sales/service department
- manage shuttle rides for customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter